Insurance Customer Relations Specialist - REMOTE

OverviewWhy consider this job opportunity:Salary up to $69,051Incentive bonus programs, including potential holiday, referral, and performance-based bonusesFlexibility to work remotely from anywhere in the United StatesComprehensive benefits package, including medical, dental, vision, life, and pet insurancePaid time off, including vacation, sick leave, and paid company holidaysOpportunities for professional development and promotional growth within the organizationWhat to Expect (Job Responsibilities)Provide exceptional customer service by building rapport and gathering information to enhance the customer experienceAnswer incoming customer calls to service and maintain existing accountsEducate customers on their insurance needs and provide coverage estimatesResearch and respond to customer inquiries regarding policy changes and billing questionsMeet individual performance objectives based on productivity and customer satisfactionWhat is Required (Qualifications)High School diploma or its equivalent1+ years of customer service experience in the insurance or related industryActive Resident Property & Casualty Insurance Producer licenseExcellent verbal and written communication skillsStrong problem resolution skills and ability to multitask effectivelyHow to Stand Out (Preferred Qualifications)Bachelor's degree is a plusKnowledge of multiple insurance carriers and state insurance regulationsBilingual in Spanish is a plusStrong interpersonal skills and ability to empathize with customersSolid computer and typing skills, with proficiency in a Windows environmentWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.J-18808-Ljbffr