Senior Software Engineer - AI / ML

Senior Software Engineer - AI / ML We are the only AI Native documents intake automation platform serving the claims and litigation industries. Founded in 2019 by a team of lawyers and data scientists, we processes millions of documents each month for hundreds of US law firms, including many of the largest and most respected plaintiff and injury law firms in the country. We're looking for a Senior AI/ML Engineer to help expand our next-generation document intelligence system. Working in close collaboration with our Data Science team, you'll bring deep technical rigor to a system that gets smarter with every document it digests, across hundreds of customers at scale. The system draws on a combination of ML, LLM, RAG, applied mathematics, and smart algorithm design to deliver results at a high level of accuracy. What you will be doing: Retrieval Augmented Generation: Design and build RAG architectures for document understanding, classification, and extraction, from chunking and indexing through retrieval quality and grounding. LLM Feature Development: Ship production LLM powered features end-to-end, from prompt design through evaluation, not just prototypes. Evaluation Driven Development: Build regression suites, confidence calibration methods, and evaluation frameworks that make AI output quality measurable. Collaboration with Data Science: Partner closely with our Data Science team to bring research-grade techniques into production. ML Pipeline and MLOps: Own model, data, and prompt versioning; build reproducible pipelines for ingestion, training, evaluation, and serving. Rollout Automation and A/B Testing: Implement canary deployments, side by side A/B testing, and rollback mechanisms for safe model and prompt releases. Monitoring and Observability: Implement drift detection, data quality monitoring, and alerting; define SLOs for model and pipeline health. System Architecture and Leadership: Design secure, high-performance ML infrastructure; evaluate tooling (Bedrock, MLflow, Airflow); mentor engineers and influence best practices. What you will be need: Experience: 5+ yrs in software engineering, with 2+ yrs focused on ML/AI in production systems. LLM and RAG Fundamentals: Hands-on experience with prompt engineering, RAG architectures, and evaluation-driven development, with a track record of shipping LLM-powered features real users rely on. MLOps and Pipeline Tooling: Practical experience with model, data, prompt versioning, experiment tracking, and deployment automation; proficiency with Airflow, MLflow, and Bedrock or equivalents. Programming: Proficient in Python; comfortable with SQL and data engineering patterns. Strongly Preferred: Working understanding of classical ML methods (gradient boosting, embeddings, calibration) sufficient to collaborate closely with Data Science; AWS infrastructure experience (S3, ECS/EKS, Lambda); familiarity with agent frameworks (LangChain, MCP) is a bonus. Benefits Medical | Blue Cross Blue Shield Multiple PPO plan options with nationwide coverage 100% in-network preventive care Comprehensive coverage for doctor visits, prescriptions, and mental health Dental | Guardian 100% coverage for preventive care 80-90% coverage for basic services 50-60% coverage for major services Orthodontia benefit up to $2,000 Vision | Guardian VSP $10 exam copay, $20 materials copay $150 allowance for frames or contacts every 12 months Life Insurance | Guardian Company-paid life insurance of $50,000 for all full-time employees Voluntary Life Insurance | Guardian Option to purchase additional coverage for yourself, your spouse, and dependents Spouse coverage up to 50% of employee amount, child coverage up to $10,000 401(k) Retirement Plan Employer match of 50% of employee contributions, up to $2,350 per year Immediate eligibility upon hire and full vesting from day one Discretionary Paid Time Off (PTO) Take time as needed to recharge and balance personal responsibilities No fixed accrual - focused on results and trust Paid Holidays 10 paid company holidays annually, including major U.S. holidays and year-end break For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/27/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.