Hybrid Client Service Representative / Veterinary Assistant

Department: Veterinary AssistantsLocation: Huntington, New YorkCompensation: $18.00 - $20.00 / hourDescriptionHybrid Veterinary Client Service Representative / Assistant Location: West Hills North Veterinary ClinicFull-Time & Part-Time Opportunities AvailableAt GP West Hills North Veterinary Clinic, we are looking for someone who enjoys being in the middle of it all, supporting patient care while creating a welcoming and organized experience for our clients.As a Hybrid Veterinary Assistant and Client Service Representative, you will be at the heart of our busy and dynamic hospital. This is a hands-on, fast-paced role that blends clinical support with front desk coordination, making it a great fit for someone who enjoys working with both animals and people.What You’ll Be Doing As an assistant and receptionist at our veterinary hospital, you will be at the center of a busy and collaborative environment. This role requires a dedicated individual who thrives in a fast-paced setting and enjoys the rewarding challenge of working closely with both animals and their owners.Your primary responsibilities will include:• Greeting clients with a warm and professional demeanor• Managing appointments and front desk flow• Supporting communication between the veterinary team and pet owners• Assisting with safe restraint of cats and dogs during exams and procedures• Helping maintain a smooth, organized, and efficient hospital environmentIf you are passionate about animal care and enjoy engaging with people, this position offers a meaningful opportunity to make a difference in the lives of pets and their families.Some of the responsibilities you will own in this role:Greet clients and patients warmly, in person and by phoneSchedule appointments, check patients in and out, and manage the daily calendarAnswer multi-line phones, route calls appropriately, and handle client inquiriesProcess payments, invoices, and medical records accuratelyCommunicate effectively with veterinarians, technicians, and support staffMaintain a clean, organized, and professional front desk areaHandle sensitive situations with empathy, professionalism, and discretionAssist in the safe restraint of cats and dogs during examinations and procedures (training provided)Support the veterinary team with basic clinical tasks and patient flow as neededHelp maintain a clean and organized treatment and exam spacePreferred Qualifications Previous experience as a veterinary assistant, veterinary receptionist, medical receptionist, or customer service professional preferredStrong communication and interpersonal skillsAbility to multitask and remain calm in a fast-paced environmentComfort working with animals of all sizes and temperamentsBasic computer proficiency; experience with veterinary practice management software is a plusFlexible availability, including evenings, weekends, and holidays as neededBenefitsCompetitive pay $18-20/hourPaid time offHealth insuranceDental InsuranceVision insuranceEmployee discountsFlexible schedules401K with company matchTraining and Career development