Program Manager

REPORTS TO: Executive DirectorSUPERVISES: Program Staff, Contract Employees, VolunteersPOSITION: Non-exempt, Full-time, In-office, Not Remote (must be available 2nd Friday evening on the month) COMPENSATION:  Starting Salary Commensurate with Experience $31.25 per/hr                               Benefit Stipends       Opportunities for Professional Development and Advancement                               SUMMARYThe Program Manager is responsible for the planning, coordination, implementation, supervision, and evaluation of all Epilepsy Support Network of Orange County (ESNOC) educational programs and outreach initiatives. This role ensures the effective delivery of services that promote understanding, awareness, and support for individuals and families affected by epilepsy throughout Orange County. The ideal candidate for this full-time position requires a friendly, warm, confident, experienced and highly motivated individual to promote the objectives of Epilepsy Support Network of Orange County. That is a positive team player. Work CultureAt ESNOC, we foster a positive, supportive, and collaborative work environment where creativity, compassion, and teamwork thrive. Our passionate team is dedicated to making a meaningful difference for families affected by epilepsy. We value initiative, professional growth and adaptability and we encourage team members to contribute ideas that strengthen our programs and The Program Manager will: Provide education, support, and resources to individuals affected by epilepsy and their families. Oversee intake and referral services, connecting individuals to appropriate epilepsy care and treatments to improve the life of those affected by epilepsy and their families. Lead outreach and awareness efforts to reduce stigma, discrimination, and inequities related to epilepsy. Support individuals with epilepsy in achieving full participation in their communities through education and advocacy.  Programs are designed to: Increase understanding of epilepsy and the needs of individuals and  affected families  Promote early recognition, prevention, diagnosis, and treatment of epilepsy • Increase individual and public understanding about the needs of individuals with epilepsy and their families   • Promote equity and inclusion for individuals with epilepsyStrengthen social skills, confidence, and self-esteem among children, teens, and young adults with epilepsy  • Increase awareness of the legal rights of persons with epilepsyRESPONSIBILITIES include but not limited to: Programming- 60%Maintain and expand epilepsy education and support programs in Orange CountyProgram Night and Epilepsy Expert Series (Second Friday evening of each month)Epilepsy 101 PresentationsSeizure Recognition and First Aid Presentations for public and private establishments (including reaching out to and scheduling) Awareness building presentation to change hearts and minds about the perception of epilepsy Intake and Referral-coordination of support services for families affected by epilepsy through the development and maintenance of a strong parent/family network which includes educational/emotional support facilitation Manage budgets for programs and servicesProgram evaluation; review evaluations, program reports, surveys, statistics, outcome expectations and develop strategies for program improvement, Supervision of Program Staff, Interns and VolunteersOutreach – 30%Identification, development and delivery of public outreach opportunities and programs to increase support      and interest in the ESNOC’s mission, goals and programs;Health/Resource Fairs and Community EventsMedia OpportunitiesPartnering/Collaborating with other nonprofit organizations and corporationsProvision of referrals, resources and advocacy services for those affected by epilepsy and their families;Access to Medical Specialists and developmental therapists/specialistsEducational Support: IEP AdvocacyEmployee/Employer vocational support Collaboration with Community Partners to coordinate educational and social events for our mutual population Distribution of ESNOC program information to epilepsy centers, neurologists, service providers, school nurses, and other non-profit organizationsProvide one-on-one information and support at ESNOC programs, events, health fairs, etc…Help coordinate Epilepsy Walk Fundraising Event and attend required committee meetings Performance of other duties as assignedQUALIFICATIONS:A successful Program Manager will be a highly motivated enthusiastic self-starter and quick learner who can listen to the needs of members with epilepsy in order to provide consumer-driven programs. (this needs to be fixed)  Most importantly, a successful program coordinator will have an internal passion for helping those affected by epilepsy.Experience in educational programming, presentations and  community outreach Excellent public speaking skills with the ability to represent ESNOC in a professional and ethical manner Knowledge of and ability to passionately communicate ESNOC’s purpose and mission Excellent written, oral, and interpersonal communication skillsProven ability in project planning/management and relationship buildingDemonstrated ability to work collaboratively and handle multiple projects on various timelinesAbility to effectively coordinate and oversee a variety of ESNOC programs involving diverse populations including individuals with:  special needs, developmental/intellectual delay and differently-abled Maintain effective and cooperative working relationships with staff members, medical professionals, non-profit professionals, volunteers, donors, community members and community-based organizations and partners,Strong computer skills in MS Office Suite, experience with databases Demonstrated willingness to work in varying conditions that may include infrequent weekends/evening events Ability to maintain and organize information, documents and contact information using data basesMaintains professional behavior, dress and appearance at all timesDriver’s license, insurance, and vehicle requiredEDUCATION, TRAINING AND EXPERIENCE:Bachelor's Degree with course work in public health/administration/educationMinimum of two years of experience in program management within a nonprofit organization Experience working with nonprofit organizations that serve individuals with special needs or disabilities. Experience engaging with the public, including public speaking and delivering educational presentations. Demonstrated experience in program development, coordination, and evaluationSupervisory experience requiredOther Duties: Special Events, Fundraising/Grant Committee- Identify grant opportunities, grant support, Identify third party fundraiser opportunitiesExpected Hours:This position is full-time with usual office hours of 9:00 AM to 5:30, with some evening and weekends. The Second Friday evening of each month hours are 1:00 to 9:30pm required for program night Physical Requirements:Regularly required to sit, stand, lift and/or move heavy objects