Recovery Specialist

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }Recovery Specialist (Loss Prevention)Pay: $45,000–$52,000 per yearJob Type: Full-timeAbout The RoleWe’re hiring a Recovery Specialist to join a highly respected, long-tenured Loss Prevention team known for exceptional member service and strong performance. This role includes structured training, peer mentorship, and exposure to a wide range of consumer financial products.Why This Role Is a Great FitJoin a top-rated recovery team with industry-leading Net Promoter ScoresWork with a manager who brings more than 20 years of experienceEnjoy a positive, team-oriented environment with long-tenured colleaguesReceive thorough onboarding and opportunities to expand your careerGain hands-on experience across multiple product lines (auto, credit card, deposits, loans)What You’ll DoConduct professional outbound calls to members with delinquent or at-risk accountsManage recovery efforts for all account and loan typesSecure payment arrangements while maintaining strong member relationshipsUse empathy and problem-solving to help members find the best path forwardRecommend support programs such as financial counseling or debt managementCollaborate closely with a knowledgeable, supportive teamWhat We’re Looking ForAt least 1 year of collections or outbound recovery experience (financial services preferred)Strong communication skills with an empathetic, member-first approachProven ability to manage calls effectively and problem-solve in real timeComfort working in a goal-driven environment