Call Center Sales Representative

Job Description The Call Center Sales Representative plays a key role in engaging with customers through outbound and inbound calls, focusing on lead qualification and appointment setting while ensuring customer satisfaction. Working within a small team of 1-5 members, this position utilizes sales tools such as MarketSharp and SalesLeap to manage customer interactions efficiently and support database management.ResponsibilitiesMake outbound calls and answer inbound calls to engage customersQualify leads and make appointments to drive sales opportunitiesMaintain and update customer databases accuratelyHandle customer complaints to ensure satisfaction and retentionUtilize MarketSharp and SalesLeap CRM software for customer relationship management Preferred Qualifications1+ years of experience in salesHigh School Diploma or equivalentFamiliarity with Customer Relationship Management (CRM) systemsStrong sales techniques and communication skillsActive listening and effective time managementProblem-solving and persuasion abilitiesAccuracy in data entry and teamwork skills