Oracle HCM Lead
DescriptionAdminister and configure Oracle Fusion HCM across Core HR, Talent, Learning, Compensation, and related modules, including setups, lookups, and workflow maintenance.Provide day-to-day functional support to HR users by troubleshooting issues, answering “how-to” questions, and resolving defects through configuration changes and vendor tickets as needed.Manage and triage incoming requests (enhancements, break/fix, and optimization) using agreed prioritization, documentation, and change control processes.Monitor Oracle quarterly release notes and coordinate impact reviews focused on operational readiness (configuration changes, testing, communications, and training updates).Maintain system configuration documentation, standard operating procedures, and support runbooks to ensure consistent administration and knowledge transfer.Administer HCM security, roles, and access provisioning in line with segregation of duties and audit requirements, partnering with IT security where applicable.Support Oracle quarterly updates by coordinating configuration decisions, scheduling activities, updating regression test packs, and ensuring change communications are delivered.Execute and coordinate User Acceptance Testing (UAT) and regression testing, including test scripts, defect tracking, retesting, and readiness sign-off.Coordinate with IT, AMS partners, and vendors to support integrations, reporting, and technical troubleshooting; log, track, and drive resolution of service requests.Support operational governance (backlog tracking, change approvals, and stakeholder updates) and identify incremental improvements that enhance usability, data quality, and compliance.ResponsibilitiesAdminister and configure Oracle Fusion HCM across Core HR, Talent, Learning, Compensation, and related modules, including setups, lookups, and workflow maintenance.Provide day-to-day functional support to HR users by troubleshooting issues, answering “how-to” questions, and resolving defects through configuration changes and vendor tickets as needed.Manage and triage incoming requests (enhancements, break/fix, and optimization) using agreed prioritization, documentation, and change control processes.Monitor Oracle quarterly release notes and coordinate impact reviews focused on operational readiness (configuration changes, testing, communications, and training updates).Maintain system configuration documentation, standard operating procedures, and support runbooks to ensure consistent administration and knowledge transfer.Administer HCM security, roles, and access provisioning in line with segregation of duties and audit requirements, partnering with IT security where applicable.Support Oracle quarterly updates by coordinating configuration decisions, scheduling activities, updating regression test packs, and ensuring change communications are delivered.Execute and coordinate User Acceptance Testing (UAT) and regression testing, including test scripts, defect tracking, retesting, and readiness sign-off.Coordinate with IT, AMS partners, and vendors to support integrations, reporting, and technical troubleshooting; log, track, and drive resolution of service requests.Support operational governance (backlog tracking, change approvals, and stakeholder updates) and identify incremental improvements that enhance usability, data quality, and compliance.Qualifications4+ years of experience administering Oracle Fusion HCM (or a similar enterprise HRIS), including hands-on configuration and end-user support.Working knowledge of HR processes and data structures (Core HR preferred) with attention to data quality, controls, and compliance.Experience supporting quarterly releases/patching activities, including impact assessment participation, regression/UAT coordination, and defect management.Strong customer service mindset and the ability to communicate clearly with HR end users, IT partners, and vendors.Ability to manage multiple requests concurrently, follow change control, and maintain accurate documentation and status updates.