Business Office Coordinator

Find your joy here, at The Waterford at Decatur, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!The Waterford at Decatur, a premier retirement community in Decatur, Georgia provides quality care to residents in a memory care community.You belong on our team if you are interested in:Flexible scheduling**Cutting edge technology enhances the lives of our residents and makes your job easier and more effective.SafelyYou - AI video technology that detects and prevents fallsAdvanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better careSage - Improve call light response time and improvement to service and careMicrosoft Power BI - one stop for all data needsCompany support for educational and learning opportunitiesPaid referral programs for Team Member and Resident referralsMedical, dental, vision, and life/disability insurances*401k retirement savings offering a discretionary match determined each year based on company performanceEmployee Assistance ProgramDependent Care and FSA saving accountsPTO available day onePaid TrainingBenefit eligibility dependent on employment statusEligibility based on locationJob DescriptionThe Business Office Coordinator is responsible for supporting the business office functions at the community, primarily focusing on as well as payroll tasks. This position serves as the community’s support resource for handling and managing questions/inquiries from residents and their families related to services, billing or solving concerns. Support provided as well as our own employees with benefits, orientation and may perform recruiting and interviewing assistance as well.Business Office Coordinator Responsibilities IncludeAssists with implementation and assures all employees are following Company policies and procedures, and assist administering, coordinating, and directing all activities in accordance with the policies and procedures, benefit enrollment, orientation, and general HR responsibilities and compliance.Ensures compliance with all laws, rules, and regulations (i.e., HIPAA, State Regulations, OSHA, and infection control protocols, etc.)Assures accurate completion of admissions forms, contracts, etc.Tracks state requirements as indicated for training, certifications and licensure, and maintains records required by licensing agencies. If appropriate, be thoroughly familiar with the financial terms of any Medicaid waiver or other government payor program in which the Company participates.Offers support by fielding staff, resident and family complaints/concerns, executing policy and procedure, and assisting with lease signings.Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related informationGreets and directs visitors to the communityReceives, sorts, and forwards incoming mailCoordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) Resolving customer questions and concernsQualificationsHigh School Diploma required, Associate preferred in the area of Accounting or Finance or a related field and one year of experience with business office functions; or an equivalent combination of education and experience.One (1) to Two (2) years’ experience working in an office setting