Insurance Follow-Up Representative

Insurance Follow-Up RepresentativeLocation: West Chester, IL (Fully Onsite Required)Compensation: $22 $27 per hour depending on experienceIndustry: HealthcareEmployment Type: Contract-to-HireWork Schedule: MondayFriday, 40 hours per week (flex start time available)Benefits: This position is eligible for medical, dental, vision, and 401(k) through Addison GroupAbout the OpportunityAddison Group is hiring an Insurance Follow-Up Representative on behalf of our client, a healthcare organization expanding its revenue cycle team. This role focuses on insurance accounts receivable follow-up. The position is ideal for someone who is experienced, self-driven, and comfortable managing high-volume follow-up in a structured onsite environment.Key ResponsibilitiesCommunicate with insurance carriers to obtain payment on open and outstanding claimsReview accounts receivable and claim documentation to identify delays, denials, or discrepanciesMonitor claim status through payer portals and internal systems, correcting and resubmitting claims when neededInitiate and manage appeals for denied, rejected, or partially paid claims within payer deadlinesAddress complex denial scenarios such as medical necessity, bundled services, fee schedule discrepancies, or documentation gapsMeet daily productivity expectations, including a minimum volume of claims worked per dayQualificationsMinimum 3 years of professional (PB) A/R follow-up experience requiredExperience working with both government and commercial insurance plansHands-on follow-up with Medicaid and IN payor experience requiredExperience managing high-dollar or high-volume A/R inventoriesExperience with EPIC requiredConsistent work history with reliable attendance and punctualityComfortable working in a performance-oriented environment with productivity trackingWork EnvironmentFully onsite role in a professional office settingBusiness casual dress codeFree onsite parking availablePerksOpportunity to join a growing revenue cycle teamEligibility for Addison Group benefits while on contractFlex start timeAddison Group is an Equal Opportunity Employer.Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.