Contact Center Consultant (Genesys) -W2 Only
Position: Contact Center Consultant (Genesys)Location: Santa Clara, CADuration: 5+ MonthsPrimary Skill Required for the Role Genesis - Contact CenterSAP C4C - Cloud for Customer Intermediate (3-5 years experience)Salesforce - Service Cloud Intermediate (3-5 years experienceResponsible for oversee the planning, execution, and delivery of IT projects.Develop project plans, including scope, schedule, budget, and resource allocation. Coordinate meetings and ensure stakeholder alignment. Identify and mitigate project risks, issues, and dependencies. Monitor progress and provide regular status updates. Ensure timely, within-scope, and budget-compliant project delivery.