Flexible Workspace Community Manager

Community Manager — Venture X MarlboroughWhere hospitality, business, and entrepreneurship come together.About Venture X MarlboroughVenture X Marlborough is a premium flexible workspace and business community located in the heart of MetroWest Boston. As part of the global Venture X and VAST Coworking Group network, our members gain access to more than 225 locations and 60,000 professionals worldwide.Our Marlborough location was designed by Gensler and features:54 private office suites5 meeting rooms5 private phone roomsLarge-scale training space2,000 sq. ft. members’ loungeWe are more than office space — we are a hub for entrepreneurs, remote teams, startups, and growing businesses.Community ManagerFull-Time | Marlborough, MASalary: $45,000–$60,000 + Quarterly & Annual Bonus OpportunitiesThis is an ideal role for someone with 2–4 years of professional experience who enjoys building relationships, creating exceptional experiences, and working in a fast-paced business environment.If you are energized by people, hospitality, events, sales, and operations — and want exposure to entrepreneurship and business growth — this role offers a unique career path with strong development potential.What You’ll DoBuild an Exceptional Member ExperienceServe as the face of Venture X and create a welcoming, high-end hospitality experienceBuild strong relationships with members, guests, vendors, and local business leadersAnticipate member needs with a proactive, concierge-style mindsetResolve issues professionally and thoughtfullyHelp Grow the BusinessConduct tours for prospective members and support sales effortsAssist in driving occupancy and member retention goalsSupport social media initiatives, networking efforts, and local marketing campaignsAttend community and startup events representing the Venture X brandLead Community & EventsPlan and execute engaging member events, networking sessions, and educational programsFoster collaboration and introductions among membersHelp create a vibrant, connected, and entrepreneurial workplace cultureSupport Daily OperationsAssist with billing, reservations, move-ins, and move-outsOversee front desk operations and building presentationCoordinate vendor relationships and office operationsTroubleshoot basic technology issues including internet, printing, and phonesEnsure cleanliness, safety, and operational excellence throughout the workspaceGrow as a Business ProfessionalParticipate in weekly strategy and operational meetingsGain exposure to business operations, P&L reviews, customer experience strategy, and team leadershipHelp manage and mentor team members as the community growsWhat We’re Looking ForBachelor’s degree required2+ years of experience in hospitality, customer service, events, sales, or business operationsStrong interpersonal and communication skillsHighly organized with strong attention to detailSelf-starter who enjoys ownership and responsibilityComfortable multitasking in a dynamic environmentProfessional, polished, and solutions-oriented mindsetWhy This Role Stands OutExposure to startups, entrepreneurs, and growing companies every dayOpportunity to build operational, leadership, sales, and community-building skillsCareer growth within one of the world’s largest coworking franchise networksProfessional development and ongoing training opportunitiesCollaborative, modern, design-forward workplace environmentBenefits & CompensationCompetitive salaryQuarterly and annual bonus opportunities401(k)Paid time offContinuing education and professional development supportOnsite and offsite training opportunitiesJoin UsIf you’re looking for a role that combines hospitality, business, relationship-building, operations, and entrepreneurship, Venture X Marlborough offers an opportunity to grow your career in a modern and energetic environment.