Front of House Manager
Position OverviewThe Front of House Manager is responsible for leading front-of-house operations, including team supervision, guest service standards, shift execution, and team development. This role is ideal for a high-capacity leader who thrives in a fast-paced environment, values people, and is committed to creating a positive culture for team members and guests alike. ResponsibilitiesOversee all front-of-house operations during assigned shifts Train, coach, and mentor team members and team leaders to meet service and hospitality standards Ensure a high level of guest satisfaction by maintaining Chick-fil-A's customer service standards Lead shift execution, including scheduling, break management, and labor efficiency Handle guest complaints or concerns with professionalism and urgency Coordinate with Back of House leadership to ensure smooth flow of operations Maintain cleanliness, food safety, and sanitation standards Contribute to hiring, onboarding, and performance evaluations as needed Create an encouraging and accountable team culture Model servant leadership and uphold Chick-fil-A's core values Qualifications1-2 years of leadership experience in food service or hospitality preferred Excellent interpersonal and communication skills Natural team builder with a track record of developing others Strong time management and organizational skills Calm and decisive under pressure Must be 21+ and authorized to work in the U.S. Willingness to work a flexible full-time schedule, including Saturdays (closed on Sundays) What We OfferCompetitive pay Closed on Sundays Leadership development and mentorship Opportunities for advancement within the restaurant Free meals Positive, family-like work environment Uniforms provided Paid time off (available after eligibility requirements are met) Work schedule10 hour shift 8 hour shift Supplemental payBonus pay BenefitsFlexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Employee discount Paid training