Director of Information Systems
About the RoleA multi-site healthcare organization is seeking a Director of Information Systems to lead enterprise applications, infrastructure, integrations, and data security across the business. This is a strategic and hands-on leadership position responsible for the architecture, governance, and optimization of clinical and business platforms that support patient care, revenue cycle, workforce operations, and executive decision-making. The director will partner closely with clinical, financial, and operational stakeholders to ensure technology investments scale with organizational growth and meet healthcare regulatory standards.Responsibilities:Enterprise Architecture and IntegrationDesign and maintain the integration architecture connecting clinical, financial, HR, and CRM systems across the organization.Set standards for system configuration, change control, and technical documentation.Oversee data flows, identity management, and system dependencies to maintain accuracy, consistency, and security.Balance short-term fixes with long-term architectural planning to reduce technical debt.Clinical Systems OversightProvide technical and architectural direction for the organization's electronic health record (EHR) platform, ensuring uptime, performance, and secure integration with adjacent systems.Partner with clinical leaders, operations, and external vendors to support configuration updates, enhancements, and workflow refinements.Confirm that infrastructure, networking, and security controls meet clinical system requirements.Manage vendor coordination and escalation for EHR issues affecting patient care.CRM and Engagement PlatformsLead the technical direction of the enterprise CRM platform across business and operational teams.Define system architecture, data flow, and integration patterns between the CRM and clinical, financial, and operational systems.Support data integrity, permissions structures, and reporting frameworks aligned with business priorities.Translate operational requirements into scalable CRM design and enhancements.Financial and ERP SystemsDirect the enterprise ERP platform that supports financial, operational, and reporting workflows.Manage integrations between the ERP and upstream and downstream platforms, including the CRM, clinical systems, and reporting tools.Maintain data accuracy, role-based access, and reporting readiness for finance and executive leadership.Guide platform modernization and long-term strategy in line with organizational growth.HR, Payroll, and Workforce SystemsAct as the technical owner for the HRIS and payroll platform, supporting payroll, benefits, and workforce data needs.Build and manage secure integrations between the HRIS and financial, identity, and reporting systems.Maintain role-based access, data privacy, and compliance with employment and healthcare data regulations.Support audit readiness and reporting in partnership with HR and Finance.IT Infrastructure and Network ManagementOversee enterprise network architecture, including firewalls, VLAN segmentation, Wi-Fi, site-to-site connectivity, and WAN design.Lead network refresh and infrastructure modernization initiatives across multiple locations.Ensure that clinical-critical systems, including imaging and DICOM devices, operate securely within segmented and compliant network environments.Coordinate on-site installations, hardware validation, and vendor-led implementations.Security, Compliance, and RiskLead HIPAA-aligned security initiatives spanning applications, infrastructure, and data flows.Oversee identity and access management, encryption, email security, retention policies, and device compliance.Prepare the organization for third-party audits and remediation efforts tied to security and compliance findings.Serve as the escalation point for IT risk assessment and mitigation planning.Vendor, Project, and Stakeholder LeadershipServe as the IT lead on cross-functional initiatives across clinical, finance, HR, and operations.Manage relationships with managed service providers, software vendors, and system integrators.Evaluate vendor proposals, licensing decisions, and platform investments.Communicate technical trade-offs clearly to executive and operational audiences.Team LeadershipProvide mentorship, direction, and technical guidance to internal IT staff and partners.Run recurring operational check-ins to align priorities and clear blockers.Translate business goals into executable technology strategies.Act as the primary technical authority for enterprise system and infrastructure decisions.Minimum QualificationsDemonstrated experience leading enterprise systems architecture and integrations in a multi-site environment.Hands-on technical oversight of an EHR platform in a healthcare setting.Experience leading an enterprise CRM platform across business and operational functions.Working knowledge of ERP and finance platform administration, including integrations with adjacent systems.Experience as the technical owner of an HRIS and payroll platform.Strong background in healthcare IT compliance, including HIPAA.Proven experience designing and managing enterprise network infrastructure, including firewalls, VLAN segmentation, Wi-Fi, site-to-site connectivity, and WAN.Experience managing vendor relationships, contracts, and licensing decisions.Track record of translating business needs into scalable technology strategy.Preferred QualificationsExperience supporting clinical-critical systems and medical imaging or DICOM devices within segmented network environments.Background preparing organizations for third-party security and compliance audits.Experience leading multi-site network refresh or modernization programs.Demonstrated ability to mentor IT staff and partner with executive stakeholders.