Director of Inventory Control

Position SummaryThe Director of Inventory Control is a strategic leader responsible for ensuring enterprise-wide inventory accuracy, integrity, and visibility across a complex omnichannel supply chain. This role owns the Inventory Record Accuracy (IRA) function and serves as a key cross-functional partner to Operations, Merchandising, Finance, Production, and Inventory Planning. This leader will drive best-in-class inventory practices across distribution centers, seasonal facilities, and production environments—ensuring the right product is in the right place at the right time while minimizing shrink, excess, and cost. The role plays a critical part in supporting 1-800-Flowers.com’s highly seasonal, customer-centric fulfillment model.Key ResponsibilitiesStrategy & LeadershipDefine and execute the enterprise inventory control strategy, aligning with business growth, service level targets, and cost objectivesLead, develop, and scale the Inventory Record Accuracy (IRA) organization, including supervisors, specialists, and cycle count teamsServe as the subject matter expert and primary liaison across the internal supply chain to ensure alignment on inventory integrityInventory Accuracy & PerformanceEstablish and monitor KPIs and dashboards to measure inventory accuracy, shrink, and operational performance across all locationsProvide regular executive-level reporting and insights on inventory health, risks, and forward-looking initiativesEnsure robust cycle count programs and audit processes are consistently executedContinuous Improvement & OperationsIdentify root causes of discrepancies and partner with cross-functional teams to implement corrective and preventive actionsLead continuous improvement initiatives to enhance processes, systems, and training across all inventory control activitiesDrive adoption of standardized best practices across distribution centers and seasonal facilitiesSystems, Compliance & ControlsOversee inventory control systems and drive improvements to ensure accuracy, scalability, and efficiencyPartner with Finance to ensure SOX compliance and audit readiness across all inventory processesEnsure proper management of excess, obsolete inventory, and shrinkCross-Functional CollaborationPartner closely with Operations, Merchandising, Finance, and Inventory Planning to align on forecasts, product flow, and execution strategiesSupport high-volume seasonal peaks (e.g., holidays) with proactive planning and risk mitigation strategiesInfluence stakeholders and drive change across functions without direct authorityProject LeadershipLead enterprise inventory control initiatives, including system enhancements, process redesign, and network optimizationManage special projects as assigned to support evolving business needs