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Regional Coffee Account Manager - Growth & Retention

Royal CupMableton, GAMay 28th, 2026
Position DetailsPosition: Regional Account ManagerLocation: Mableton, GAJob Id: 862of Openings: 1Position Title: Regional Account Manager - ORSReports To: Regional Sales DirectorPosition SummaryThe Regional Account Manager reports to the Regional Sales Director and has a high level of visibility within the organization and within the client network. This market is a key, strategic growth area for Royal Cup's ORS team. The role will primarily manage accounts for retention, growth, and achievement of sales targets as well as targeting and selling new accounts as assigned.Supervisory ResponsibilitiesNoneKey ResponsibilitiesManage assigned regional accounts and/or support National chain accounts.Maintain an active pipeline of prospects and opportunities necessary to achieve sales goal.Manage customer pricing and margins accurately, timely, in accordance with company processes, and in a manner that aids customer satisfaction and improved company profitability.Develop customer programs and agreements using the ORS defined process and guidelines. Develop and negotiate customer contracts in coordination with Director, Sales Support Manager, Div. VP and CFO as required.Manage any assigned expenses to goal or budget.Communicate and collaborate effectively with all cross-functional team members such as Sales Operations, Sales Support, Distribution, Regional Sales, and Service as well as across other company departments to achieve alignment, profitable growth, and targeted financial results.Perform all administrative assignments, including updating the C4C/CRM system, and other responsibilities as required.Bachelor's Degree (preferably in Business, or a similar discipline) or and/or the equivalent in education and work experience.Minimum of 3+ years sales/account management experience preferred.Coffee experience is a plus.Proven track record of retaining business and acquiring new business.Excellent oral, written, and presentation communication skills.Willingness and ability to travel across multiple markets as business needs require, often requiring overnight stays to attend meetings, trade shows, training, and other work-related events.Must have and maintain a valid driver's license and personal automobile insurance as required by state law. Proof of both may be required at time of hire and periodically thereafter.Ability to successfully pass the pre-employment process. (Safety sensitive due to vehicular travel; requires drug test, pre-employment background check, and motor vehicle records check.)Preferred QualificationsPrior sales experience in the office refreshment solutions channel.Prior experience in the coffee or beverage category.Prior experience with C4C or other similar Customer Relationship Manager (CRM) tools.Physical RequirementsProlonged periods of sitting at a desk and working on a computer.Frequent sitting, standing, walking, reaching, typing, reading, talking, and hearing.The ability to lift up to 15 pounds with or without assistance.BenefitsEmployee and Family Wellness: Health, Dental, and Vision plans.Employee Assistance Program: Support for circumstances when help is needed.Disability Coverage: Short or long-term coverage.Life Insurance: Company-paid life insurance for all employees, optional term life coverage and Accidental Death & Dismemberment amounts.Retirement Savings: Employee 401(k) participation with annual Company matching contributions.Tuition Reimbursement: Support for higher education goals.Paid Vacations and Holidays: Time off for relaxation and re-engagement.Flexible Spending Account Plan: Save on medical, dental, vision, and dependent care expenses.Other Benefits: Smoking cessation program, Jury duty leave, military service leave, paid funeral leave, uniforms for certain positions, employee purchase discounts.Equal Employment OpportunityRoyal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.J-18808-Ljbffr