Director of People & Operations

ABOUT PROJECT HEALTHY MINDSProject Healthy Minds is a mental health tech non-profit startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you.To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more. Because we believe that the world's most complex challenges require interdisciplinary teams and solutions.We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us.Learn more at projecthealthyminds.com and @projecthealthyminds on social.ABOUT THE ROLE WHAT WE’RE LOOKING FOR:We’re hiring a Director of People & Operations to build and lead the systems that power how we work.This role sits at the center of the organization – owning Operations (planning, execution, internal systems) and People (HR, recruiting, culture). You will partner closely with the Founder & CEO and leadership team to build and scale a high-performing operating model – driving clarity, efficiency, and rigor through best-in-class systems and processes and the thoughtful application of AI to rethink how we work.This is a hands-on leadership role for someone who can design the system and run it – equally comfortable setting strategy and executing day-to-day. You’re someone who is deeply curious about how organizations operate – energized by studying how people work, spotting inefficiencies, and building better systems from the ground up. You have a high attention to detail and a strong bias for leveraging tools, automation, and software to help a fast-growing company operate with speed, precision, and scale.This is a full-time, in-office role based in NYC.HOW YOU’LL CONTRIBUTE:Strategic Planning & PrioritizationOwn annual and quarterly planning processes in partnership with the CEODefine company-wide priorities and drive resource allocation decisionsContinuously assess progress and adjust priorities based on performance and evolving needsOperations & ExecutionOversee office operations and real estate, ensuring spaces effectively support team productivity, collaboration, and growthOwn and evolve the company’s operating cadence, including leadership meetings and execution trackingReinforce clear goals, metrics, and accountability across teamsDrive cross-functional alignment and execution speedIdentify operational gaps and implement scalable solutionsEnsure priorities are progressing, unblocked, and delivering resultsCEO & Leadership PartnershipPartner with the Founder & CEO on high-impact organizational and leadership decisionsAct as a strategic thought partner and force multiplier on key decisionsSupport leadership team alignment, effectiveness, and decision-makingTranslate strategy into clear, executable plans across the organizationBoard & External EngagementOwn Board of Directors and Advisory Council materials and engagementSupport executive-level storytelling and key external communicationsStrengthen select donor, partner, and stakeholder relationshipsPeople & TalentOwn the full employee lifecycle, from recruiting through onboarding, performance, development, and retentionManage and scale the company’s end-to-end recruiting strategy and processes to attract and hire exceptional talent across all rolesImplement performance management systems (from objective-setting to reviews and feedback)Lead organizational design, workforce planning, and headcount strategyDrive compensation leveling and career pathwaysEnsure HR compliance, policies, and best practices are in placeCulture & Employee ExperienceServe as a visible culture carrier – modeling organizational values and setting the standard for how we operateBuild systems that drive engagement, accountability, and clarity across the teamPartner with leadership to coach managers and strengthen team effectivenessLead initiatives that support team cohesion, communication, and growthWHAT SUCCESS LOOKS LIKE:In your first 12 months, you will:Build a best-in-class recruiting engine and hire exceptional talent across functionsOwn a clear, consistent performance management system across the organizationDesign a company-wide operating cadence that improves focus and executionStrengthen culture, manager effectiveness, and team accountabilityEnable the organization to scale without losing clarity, speed, or cohesionABOUT YOU OUR IDEAL CANDIDATE:8–12+ years of experience in Operations, Strategy, People or hybrid roles in high-growth or startup environmentsStrong operator who can independently drive both strategy and execution in a fast-moving environmentDeep understanding of organizational design, performance management, and talent developmentProven track record building HR and recruiting functions from the ground upHighly structured thinker with exceptional attention to detail and follow-throughStrong communicator who can influence senior stakeholders and build trust quicklyComfortable operating in ambiguity and making decisions with incomplete informationExperience working closely with a Founder, CEO, or executive leadership team is a plusWHAT WE OFFERCompetitive compensationCompetitive medical, dental, and vision benefitsPaid holidays and generous PTOLife insuranceShort-term and long-term disabilitySpring Health mental healthcareCommuter benefitsPerks at WorkExperience joining a dynamic start-up environment that is re-writing the playbook for social change in the mental health tech spaceBenefits of joining a close-knit, highly-motivated team with mentorship opportunities from founding leaders, Advisors, and Board membersLearning & Development opportunities, including free MasterClass subscriptionsOpportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industriesAdd more, just ask!The annual salary for this role is $150,000 to $200,000, depending on experience, skills, and other relevant considerations.EEO Guidelines: Project Healthy Minds is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Project Healthy Minds will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.COVID Guidelines: The health and safety of our Project Healthy Minds community is the highest priority. As such, Project Healthy Minds is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.Due to the high volume of applications received, only those selected for an interview will be contacted.