Assistant Food & Beverage Manager
Description:About Heritage Hotels & ResortsHeritage Hotels & Resorts is New Mexicos premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family.Why This Role MattersWe are seeking an Assistant Food & Beverage Manager who plays a key role in bringing our food and beverage vision to life through daily execution, team leadership, and elevated service delivery. This role matters because it ensures consistency where it counts moston the floor, in real time, and in every guest interaction. As a direct partner to the Food & Beverage Manager, this position supports operational excellence across outlets while reinforcing service standards, team engagement, and financial discipline. Through hands-on leadership and attention to detail, the Assistant Food & Beverage Manager helps create seamless experiences, develops strong teams, and ensures every outlet reflects the quality and care expected in a luxury hotel environment.What Youll DoSupport daily operations across food and beverage outlets including restaurants, bars, lounges, and in-room dining to ensure consistent service executionAct as a visible, hands-on leader on the floor, guiding teams and supporting service during peak periodsPartner with the Food & Beverage Manager to execute operational strategies, service initiatives, and outlet goalsAssist in monitoring staffing levels and support scheduling alignment based on business needs and volumeUphold service standards, presentation expectations, and operational procedures across all outletsSupport financial performance by assisting with labor management, cost control initiatives, and inventory practicesCollaborate with culinary leadership to ensure proper food execution, timing, and presentation standardsReinforce compliance with food safety, sanitation, and alcohol service regulationsAssist with recruitment, onboarding, and training of team members, ensuring a strong and consistent service cultureProvide ongoing coaching, feedback, and performance support to outlet teamsAddress guest needs and concerns promptly, ensuring service recovery aligns with hotel expectationsSupport coordination of group dining, events, and outlet activations in partnership with Sales and Events teamsMaintain organization and cleanliness of all outlet spaces, service areas, and back-of-house environmentsEnsure proper use and care of equipment, tools, and company assetsModel professional appearance and conduct consistent with hotel standardsPerform other related duties as assignedWhy Youll Love Working With UsCompetitive pay and comprehensive benefits including a 25% match for 401k!Generous employee discounts across Heritage Hotels, restaurants, spa and retail!Enjoy complimentary meals during scheduled work shifts!Free employee parking!Growth and development opportunities!Inclusive, people-first culture!HC3Requirements:Strong leadership presence with the ability to support and guide teams in a fast-paced, guest-facing environmentExcellent interpersonal and communication skills with the ability to engage guests and team members professionallySolid understanding of restaurant and bar operations within a hotel or upscale hospitality settingAbility to support financial performance through labor awareness, cost control, and operational efficiencyStrong organizational skills with the ability to manage multiple priorities and shifting demandsProblem-solving mindset with the ability to make sound decisions in real timeProficiency in point-of-sale systems and basic operational technologyKnowledge of food safety standards and responsible alcohol service practicesAbility to remain poised and professional in high-volume environmentsFlexibility to work varied schedules including evenings, weekends, and holidaysBachelors degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred.1+ years of progressive leadership experience in food and beverage operations within a full-service hotel or upscale hospitality environment.Demonstrated experience managing multiple outlets simultaneously.Food safety certification required (or ability to obtain upon hire).New Mexico alcohol service certification required (or ability to obtain upon hire).PI7b2c7f0200f6-26289-40257613