Key Holder Full-time

DescriptionFounded in 2008 by Clare Vivier, Clare V. creates beautiful, chic, functional, and fun bags, accessories, clothing, and jewelry. We're committed to fostering a kind, collaborative workplace and building a business rooted in positive change. We love working with smart, talented people from diverse backgrounds and we're looking for a motivated Key Holder to join our retail team.The Key Holder plays a critical role in delivering exceptional customer service and supporting daily store operations. This position is responsible for driving sales, maintaining visual standards, assisting with merchandising, and supporting opening and closing procedures. The ideal candidate is customer focused, organized, and confident leading the sales floor.RequirementsCustomer Service & Sales:Build genuine relationships with customers and understand their needsDrive business by responding thoughtfully to customer wants and preferencesAct in the best interest of the customer at all timesMaintain strong product knowledge and confidently engage in suggestive sellingStore Operations & General ResponsibilitiesSupport daily floor supervision and assist in opening and closing the storeMaintain a visually enticing store that is neat, clean, and well organizedAssist with merchandising tasks including stocking, tagging, and restocking merchandiseReceive and process transfer orders and RTVsCommunicate effectively with the Store Manager and provide constructive feedbackRespond to feedback and follow management directionIdentify and report issues or concerns promptlyMaintain a Professional phone presence when calling clientsParticipate in store and management meetingsComplete assigned training lessons and quizzesRespond promptly to management emails while on shiftUnderstand the surrounding retail landscape and competitionPrioritize workload to maximize efficiency while protecting the customer experienceUphold Clare V. policies, procedures, and valuesContribute to a healthy, respectful, and collaborative work environmentQualifications / SkillsHigh School diploma or equivalent combination of education and experience1+ years of retail experience preferredStrong verbal and written communication skillsAbility to build rapport and communicate effectively with customers and team membersStrong eye for fashion and visual presentationProven ability to use selling techniques to achieve sales and repeat businessBasic computer proficiencyAbility to work a flexible schedule, including weekends, holidays, and varying shiftsAbility to open and close the store independentlyWillingness and ability to travel to other stores within the region as neededPhysical RequirementsThis position requires the ability to perform essential retail functions, with or without reasonable accommodation, including:Standing and walking for extended periods during scheduled shiftsFrequent bending, reaching, stooping, and kneelingClimbing ladders or step stools to access merchandise and displaysLifting, carrying, pushing, and pulling merchandise and fixtures weighing up to 40lbs. including overhead liftingRepetitive use of hands and arms for handling products, operating POS systems, and visual merchandisingAdditional InformationThis job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties and responsibilitiesResponsibilities may change based on business needsCompensation & PerksPay range of $25 -$26/hour , along with annual cost-of-living increases, end-of-year bonus opportunities, and generous employee discounts. Plus, enjoy bi-annual product credits to keep you connected with the brand.Comprehensive Benefits PackageWe Care about your total well-being—both inside and outside of work. Our benefits include:Medical, dental, and vision insurance to keep you and your family coveredFlex Spending Accounts and Transportation Management AccountsLife and Long-term disability insurance for peace of mindPaid vacation, personal days, and sick time to help you rechargeGuardian ancillary plans for added protection and flexibilityEmployee Assistance Program (EAP) offering confidential support for life's challenges401(k) with company match to help you build a strong financial futureClare V. is committed to creating an inclusive environment for all employees and welcomes applicants from all backgrounds to apply. We believe that diverse perspectives make for stronger teams and better ideas. We’re proud to be an Equal Opportunity Employer and are committed to creating an inclusive, respectful workplace where everyone can thrive. In compliance with applicable federal, state, and local laws we do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other protected characteristic.We are also committed to providing reasonable accommodation to applicants with disabilities. If you need support during the application process, please contact us at alysadearborn@clarev.com. Our company conducts background checks as part of the hiring process after a conditional offer has been made. A criminal conviction will not automatically disqualify you from employment. We consider the nature of the offense, the time elapsed, and its relevance to the position.Applications will be reviewed on a rolling basis until the position is filled.Applications without a cover letter may not be considered.