Night Auditor
Night Auditors perform the overnight responsibilities of the hotel reception – delivering exceptional experiences for our guests. Additionally, Night Auditors balance the hotels daily business, record end of day transactions, and roll the hotel systems into the new business day. Night Auditors contribute to the overall safety and security of the hotel by following safety rules and coordinating guests and staff in overnight emergency situations.
Responsibilities**
Post, report, and balance the daily transactions and payments of the hotel’s lodging operation and the other various outlets of the hotel for end-of-day reporting.
Perform the required End of Day routines on the applicable hotel systems.
Attend to guest registration, room assignments, and special requests.
Take, modify, and update room reservations.
Accurately record and process guest charges, credits, and payments.
Assist and respond to all guest inquires in person, phone, or email as appropriate.
Deliver the Brand and Company promises.
Must have a professional, warm, and approachable disposition.
Demonstrated ability to remain level-headed in hectic and tense situations.
Ability to complete tasks accurately and on time while working alone with little to no direct supervision.
No supervisory responsibilities required for this job.
Work Environment
This job operates in a professional hotel environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.'
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Work Remotely
No
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Schedule:
8 hour shift
Evenings as needed
Evening shift
Every weekend
Holidays
Monday to Friday
Nights as needed
Night shift
Weekends as needed
People with a criminal record are encouraged to apply
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: In person