Branch Manager
*Additional Benefits:*
* Company vehicle
* Continuing education benefits
* Profit sharing
* Opportunities for advancement
Family owned and operated pest control company celebrating our 96th year in business seeking a Branch Manager with a minimum of 2 years of pest control and management experience.
*General Purpose:*
Pest control management, strategic planning, cost control, overall direction of branch operation utilizing company systems, procedures and protocols.
*Position Responsibilities:*
* Work closely with team to define and implement company policy, direction and decisions
* Lead by example, maintain and communicate company core values, vision and culture
* Immediately identify, communicate and aid in resolution of potential concerns, threats or key issues
* Provide initial training and continued coaching and direction for direct oversight of employees
* Assist with trouble calls and resolve escalated customer situations including pricing and communication
* Direct oversight of pest control customer service to ensure proper communication and scheduling of technicians
* Perform other related duties, as needed, to ensure success of branch/company
* Conduct training sessions/ensure proper licensing
* Perform interior and exterior inspections and services for pest control
* Provide estimates for full solutions
* Use required personal protection and safety equipment
* Be knowledgeable and follow all State regulations and safety procedures
* Submit all paperwork, documentation and customer payments on time, completely and accurately
* Have an expert knowledge of pest control techniques, chemicals and supplies
* Be knowledgeable regarding services, programs, policies, warranties and pricing
* Utilize opportunities to sell additional company products and services to existing clients and to recognize potential sales leads
* Have proper licensing (Field Representative Br II and III and either possess or be able to obtain a California DPR qualified applicator's license with categories A and B and Rules and Regulations within 12 months of hire
*Essential Skills and Experience:*
* Communication: Ability to communicate both verbally and in writing
* Customer Service: Strong internal and exterior customer service skills
* Management: Excellent time, project and people management skills
* Basic computer, email and word processing skills
* Ability to work in a team-based environment with good judgment and decision-making ability
* Successful pest control management experience (2 year minimum)
* High school diploma or equivalent
* Pest control licensing and continued training facilitator
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Experience:
* Pest control: 1 year (Required)
License/Certification:
* Br II License (Required)
Work Location: In person