Full Time Fitness Ambassador

Full - TimeStarting at $14 per hour without certification or $15 per hour with certification. Plus, tenure increases once certification is obtained.Be the Energy. Be the Welcome. Be the Reason Members Love Coming In.Are you the kind of person who lights up a room, remembers names, and makes people feel instantly comfortable? Do you love being around others, staying active, and creating positive vibes wherever you go?We’re looking for a Fitness Ambassador — someone who’s more than just staff, but the heartbeat of the club. Think: the mayor of the gym. You’re the first hello, the go-to helper, the motivator, and the friendly face that keeps members coming back.This is the perfect entry-level role to kick-start a career in fitness, leadership, or wellness — no experience required, just great energy and a people-first mindsetWhat You’ll DoAs a Fitness Ambassador, you’ll be everywhere that matters — connecting with members and keeping the club buzzing with positive energy.Greet members with enthusiasm and make everyone feel welcomeBe a visible, approachable presence on the fitness floorAssist with check-ins, questions, and member needsPromote programs, events, and club offeringsHelp maintain a clean, safe, and motivating environmentBuild relationships — know names, celebrate wins, and encourage progressWho You AreOutgoing, friendly, and naturally great with peopleEnergized by helping others and being on the moveConfident communicator with a positive attitudeReliable, punctual, and ready to take ownershipPassionate about fitness, wellness, or personal growth18+ No fitness background? No problem. We’ll train you — personality and effort matter most.Why You’ll Love Working HereA high-energy, supportive team Real experience in the fitness and wellness industryThe chance to make a daily impact on members’ livesClear pathways into trainer, club management or leadership, or management rolesA fun, fast-paced environment where your personality shinesBenefitsGrowth Opportunities over 90% of our management team started as an entry level team member!PTO for all employees401K Retirement Fund (Employer match up to 4%!)Health Insurance Options including Health, Dental, Vision, family life insurance, and moreBasic Life Insurance & Short-Term Disability I00% Company Paid!Employee Assistance ProgramFree employee Black Card MembershipLevel 1 Fitness Ambassador: Uncertified, actively working towards CertificationLevel 2 Certified Fitness Ambassador: Certified with NCSF or other Nationally Accredited CertificationJob SummaryThe Fitness Ambassador is an entry-level trainer who provides a dynamic and engaging presence within the club, responsible for creating a welcoming and inclusive environment for all members. This role blends customer service excellence with active fitness floor interaction to enhance the overall member experience. Demonstrates genuine enthusiasm for fitness and member well-being, proactively connects with individuals during their workouts, and fosters a supportive atmosphere through encouragement and guidance. Key responsibilities include greeting members with energy and professionalism, assisting with inquiries, promoting club programs, and maintaining a clean and safe workout space. This position is well-suited for individuals who thrive on building relationships, motivating others, and contributing to a positive club culture.Essential Job Functions: Fitness Floor EngagementFacilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App.Provide orientation and guidance to new members on basic workout routines and equipment use.Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).Assist members with proper equipment use and safe techniques.Support member retention by building rapport and encouraging positive workout experiences.Member Experience & Customer ServiceGreet all members with enthusiasm, professionalism, and courtesy.Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.Engage with members on the fitness floor to provide encouragement and support.Promote club programs, personal training services, and special events.Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.Cleanliness & SafetyPerform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.Conduct light maintenance checks (changing pads, screws/nuts/bolts, lubing rods, etc.) and promptly report any issues.Maintain a safe, organized, and visually appealing club environment.