Utility Integration Program Manager

Role DescriptionEnergyHub empowers utilities and their customers to create a clean, distributed energy future. Our Implementation Services team is hiring an Integration Program Manager to lead complex integrations with our utility clients. This Program Manager role is a client-facing technical delivery expert, an effective communicator, a trusted advisor, and an influencer of key decisions regarding the benefits of and how to integrate with EnergyHub's platform.Success in this role will mean collaboratively guiding EnergyHub's clients and 3rd party partners to launch new integrations to the EnergyHub platform and managing those integration efforts through to completion.Main ResponsibilitiesManage platform integrations with utility clients and vendors, ensuring on-time delivery of a portfolio of integration projects, including requirements discovery, scoping, project planning, project management, testing, and launch to production.Champion the value of EnergyHub's platform APIs and integrations (e.g. OpenADR) by conveying key use cases, benefits, and the overall integration process.Provision access to API docs, sandbox environments, and testing procedures to ensure full understanding of the integration process.Develop repeatable playbooks for integrations of platform systems such as Customer Information Systems, Grid DERMS, and OpenADR dispatches.Work with internal stakeholders like Product Management, Engineering, Solutions Engineering, Sales, and Client Success teams to ensure that clients/partners understand the critical path and are kept on track.Ensure successful integrations and launches by coordinating with external cross-functional counterparts, specifically program management, engineering, and product teams.Other duties as assigned.QualificationsExperience in demand response, API integrations, and communication protocols (e.g., IEEE 2030.5, OpenADR).Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews.Experience with REST API architecture, status codes, authentication.A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources.Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change.Experience with cloud-based SaaS products.Helpful Skills and ExperienceBachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles.Energy industry preferred, particularly demand side or DER management.An understanding of residential distributed energy resources (DERs), such as smart thermostats, battery energy storage systems, EVs, etc. and their benefits to the grid.Familiarity with utility systems such as ADMS, DERMS, SCADA.Strong sense of curiosity and a mission to learn.Project management experience - tools, frameworks, processes.Experience with support tools and systems for external parties to log, prioritize, resolve.BenefitsCollaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other.Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace.Gain well-rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS, and machine learning obstacles.Be part of something important: Help create the future of how energy is produced and consumed.Company BenefitsEnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match.We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.