Program Manager
Job DescriptionProgram Manager, Multifamily Building Decarbonization TrainingAbout The Green LaunchpadThe Green Launchpad is an innovative “think-and-do tank” dedicated to building a more inclusive and effective clean energy workforce ecosystem. We partner with mission-aligned organizations to design and launch strategic initiatives that create pathways to clean energy careers. We run capacity building training programs for the workforce sector to better understand the clean energy sector, and we convene clean energy employers to articulate their workforce needs. As a lean and growing startup, we are nimble, impact-focused, and passionate about our work.The RoleA growing clean energy education firm is launching a multi-year training program for the people who make decisions about multifamily buildings across New York City: co-op and condo board members, building owners, property management staff, and residents. The goal is not to turn them into building science experts. It is to give them enough knowledge, language, and confidence to assist with a decarbonization project from start to finish, and to know who to call and when.The program runs in two tiers: a short introductory seminar (roughly one to two hours) on practical efficiency opportunities, and a deeper course (roughly twelve to eighteen hours) built around a structured decarbonization planning process. Both tiers run in small cohorts of ten to fifteen people, several times a year, blending instruction with working sessions where participants use their own building's data to move a real project forward as they learn.This is not a teaching role. Curriculum is owned by an Education Lead and developed with subject matter experts. Contracted instructors deliver the sessions. You own everything around the teaching: who is in the room, whether sessions run on time, whether the data comes back clean, and whether the instructors are set up to succeed. You will likely be present for most sessions as host, not teacher. You will work alongside the CEO, the Education Lead, and a network of technical partners and community organizations, inside a contract environment that includes a client and a prime contractor.What This Role Is, and Is NotThis role is:An operations and program management role, not a teaching or curriculum roleThe person responsible for the full operating rhythm: recruitment, scheduling, LMS, logistics, data, reporting, and contract complianceA coordinator of contracted instructors and subject matter experts, not a supervisor of a large internal teamA client-facing point of contact who needs to hold relationships and deadlines at the same timeA hybrid position with meaningful in-person presence, including some evening sessionsThis role is NOT:A curriculum development or instructional design roleAn energy or policy analyst role (subject matter fluency helps, but expertise is not the job)A remote-only or purely administrative positionA short-term or project-based engagement, this is tied to a multi-year contract termA role where you wait for direction on routine decisionsRequired Experience & TraitsFour or more years managing programs, projects, or operations, ideally in clean energy, workforce development, adult education, training delivery, or a grant-funded or government-adjacent environmentDemonstrated track record running cohort-based or recurring programs with real participants, real deadlines, and real logistics, not just planning themEnough comfort with technical subject matter to manage experts credibly: you do not need to be an energy professional, but you should be able to follow a conversation about a building's heating system, ask a useful question, and recognize when something sounds offHands-on experience with a learning management system (Moodle preferred) and a project management tool (Monday.com, Asana, or similar)Experience with grant-funded or contract compliance environments: reporting requirements, timesheets, invoicing, and documentationStrong writing and data hygiene: you can produce a clean client-facing report and a clean spreadsheetHigh emotional intelligence in multi-stakeholder settings, you can hold a relationship together while still holding a deadlineSound independent judgment, you make decisions and inform, rather than waiting to be toldBased in the New York City area, able to attend in-person sessions and meetings, including some eveningsKey ResponsibilitiesProgram Delivery & LogisticsOwn the training program end to end: set the operating rhythm, then execute across the training calendar, cohort scheduling, facilitator coordination, and participant communications for both tiersRun participant recruitment and enrollment in coordination with the client's outreach channels, from first contact through cohort placementCoordinate hybrid delivery, including virtual sessions and in-person community touchpoints, managing venue, materials, and vendor logisticsLearning Management & AdministrationManage the LMS (Moodle): course setup, participant records, and issuance of digital completion certificatesIn the near term, personally handle LMS design, layout, and content uploads; a dedicated support role will likely be added as the program scalesData, Reporting & Contract ComplianceTrack and report program KPIs, including cohort completion rates and pre/post confidence and competency assessment resultsPrepare regular progress reports for the client and prime contractor (monthly and quarterly cadence)Manage contract operations: timesheet collection and review, invoicing, budget tracking against a phased multi-year plan, and compliance documentationMaintain program tracking and workflows in Monday.comStakeholder & Partner CoordinationServe as the reliable day-to-day point of contact for the prime contractor's program teamManage contracted subject matter experts and instructors: scoping, scheduling, onboarding, delivery oversight, and qualityCoordinate with technical partners and community organizations contributing to broader program goalsEscalate what genuinely needs escalating, and resolve the rest independentlyContinuous ImprovementGather participant and facilitator feedback and translate it into concrete recommendations for the curriculum team to act onPartner with curriculum and subject matter experts to keep materials current as building performance requirements and incentive programs evolveCompensationBase salary: $90,000 to $105,000, commensurate with experienceFull-time, with some evening availability required given that many participants are volunteers who attend outside of standard work hours.Much of the work is remote, but must be able to frequently and flexibly commute into and across New York City for in-person cohort sessions, partner meetings, and team time.Position is tied to a multi-year contract term, with extension potentialTo Apply: Please send your application to careers@thegreenlaunchpad.com with the subject line: “Build Decarb Training, Program Manager - [Your Name]".Send a resume and a short note a few paragraphs is plenty describing a program you ran end to end before. Tell us what broke, what you did about it, and what you’re proud of.What Comes Next: If we identify a fit with the position, we will reach out to you to schedule an interview.