Data Analyst (Telecom)
Role: Data Analyst (Telecom)Location: Malvern, PA (Onsite)Duration: 12 monthsWe are looking for a Telecom Data Analyst / Functional SME with strong expertise in Amdocs and OSS/BSS systems, combined with a solid data background. The candidate will play a key role in translating business needs into data-driven solutions, supporting end-to-end telecom processes such as Lead-to-Order, Order-to-Activate, and Order-to-Cash. This role involves close collaboration with business and technical teams to ensure accurate data flow, efficient system integration, and successful delivery of telecom solutions.Gather, analyze, and document business requirements across telecom domainsAct as a functional SME for OSS/BSS systems and Amdocs platformsDrive solution design and ensure alignment with business objectivesWork on end-to-end telecom processes:Lead-to-Order (L2O)Order-to-Activate (O2A)Order-to-Cash (O2C)Perform data analysis, validation, and mapping across multiple systemsCollaborate with technical teams, architects, and stakeholders for solution deliverySupport system integration between OSS and BSS platformsIdentify process improvements and recommend automation opportunitiesEnsure data quality, consistency, and governance across systemsRequired Skills & Qualifications:8+ years of experience in Telecom domainStrong hands-on experience with Amdocs (CRM, Billing, Ordering modules)Deep understanding of OSS/BSS architecture and workflowsExperience in telecom business processes (L2O, O2A, O2C)Strong data analysis skills (SQL, data mapping, data validation)Experience working with large datasets and data transformationKnowledge of system integration and APIsExcellent stakeholder management and communication skillsPreferred Qualifications:Experience with data migration or transformation projectsFamiliarity with ETL tools and data warehousing conceptsExposure to cloud platforms (AWS/Azure)Experience with Agile/Scrum methodologies