Medical Assistant

Medical Assistant Radical Healing | Durham, NC Radical Healing is an intentional, radically inclusive LGBTQ+ and BIPOC centered wellness campus providing comprehensive, culturally responsive healthcare services in Durham, NC. We are seeking a compassionate and skilled Medical Assistant to join our diverse team of healthcare professionals dedicated to creating affirming medical experiences for all patients. About the Role As a Medical Assistant at Radical Healing, you will play a vital role in our patient-centered approach to care, with a particular focus on serving LGBTQ+ and BIPOC communities. You'll work collaboratively with our medical providers to ensure patients receive high-quality, affirming healthcare in a safe and welcoming environment. This position is part-time with the potential to transition to full-time based on organizational needs and performance. Key Responsibilities Clinical Support Perform comprehensive patient intake, including vital signs, medical history, and documentation Conduct phlebotomy procedures and specimen collection with attention to patient comfort Prepare examination rooms, sterilize instruments, and ensure proper equipment setup Assist medical providers during examinations and procedures Administer medications and injections as directed by physicians (including hormone therapy) Perform basic diagnostic tests and point-of-care testing Patient Care & Advocacy Create a welcoming, affirming environment for all patients, particularly those from marginalized communities Demonstrate cultural humility and sensitivity in all patient interactions Educate patients on medications, treatment plans, and self-care practices Serve as a patient advocate and communication liaison between patients and providers Support patients navigating healthcare barriers through resource connection Administrative Functions Maintain accurate electronic medical records and ensure proper documentation Coordinate referrals and follow-up care with external providers Manage appointment scheduling and patient flow Keep inventory of medical supplies and coordinate ordering as needed Ensure compliance with healthcare regulations and safety protocols Note: The duties and responsibilities outlined in this job description are not exhaustive. Additional responsibilities may be assigned as needed to support our team and fulfill our mission of providing comprehensive, culturally responsive care. Qualifications Required Qualifications Medical Assistant certification (CMA, RMA, or CCMA) Current BLS/CPR certification Demonstrated phlebotomy skills and experience 1+ years of experience in a clinical healthcare setting Proficiency with electronic medical records systems Strong understanding of medical terminology and procedures Excellent interpersonal and communication skills Preferred Qualifications Experience working with LGBTQ+ and/or BIPOC communities Knowledge of gender-affirming care practices and protocols Familiarity with trauma-informed care approaches Experience in primary care, sexual health, or mental health settings Bilingual skills (especially Spanish/English) Experience with mental health support and crisis intervention Employment Details Work Schedule & Compensation Full-time position (32-40 hours/week) Potential to transition to full-time based on organizational needs and performance Flexible scheduling between Monday to Friday with occasional evening hours Weekend availability may be required on a rotating basis Competitive hourly wage: $20.00 - $23.00 based on experience Benefits Paid training opportunities Professional development support Inclusive, collaborative work environment Comprehensive benefits package available upon transition to full-time status Ongoing training in LGBTQ+ and culturally responsive healthcare Our Commitment to Diversity Radical Healing is committed to building a diverse team that represents the communities we serve. We strongly encourage applications from people of color, LGBTQ+ individuals, people with disabilities, and members of other historically marginalized groups. People with criminal records are encouraged to apply. Location: 2011 Chapel Hill Road, Durham, NC 27707Job Type: Full-Time, In-person Work Setting: Private practice primary care clinic Radical Healing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to describe the general nature and level of work being performed but is not an exhaustive list of all responsibilities, duties, and skills required for the position. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Free parking Health insurance Life insurance Opportunities for advancement Paid time off Parental leave Vision insurance People with a criminal record are encouraged to apply Work Location: In person