Technical Support Specialist

Technical Support SpecialistOnsite in Bakersfield | Long termWe are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Technical Support Specialist. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a Technical Support Specialist looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.Essential Job Functions of Technical Support Specialist:Provide technical assistanceTroubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending ticketsAsk questions to determine nature of problem and help walk customer through problem-solvingInstall, modify, and repair computer hardwareFollow up with customers to ensure issue has been resolvesRun reports to determine malfunctions that continue to occurDocument all incidents and occurrences using clear, concise, and detailed notesIdeal Technical Support Specialist will possess the following skills:Excellent communication and interpersonal skills to work with clientsBasic understanding and knowledge of networking technologiesProficient with Windows and Mac OSAbility to work and learn independentlyRequirements of the Technical Support Specialist:O365/Active Directory experience a PLUSHigh School Diploma or General Education Degree (GED)Must have clean DMVEligible to work in the United StatesMust be able to pass a background checkVisa/sponsorship not offered#LI-EM1 #INMAY2026 #LI-onsite