Service Administrator/Dispatcher

Job Description Receives, records, and distributes work orders to service crews upon requests for maintenance service or repair work. Receives and handles verbal and written orders from Maintenance Supervisor/Tenants requesting maintenance service or repair work and relays requests to appropriate maintenance section. Relays messages and special instructions to service crews via phone/email. Keeps record of service and maintenance calls and work orders. Maintains files on all specific, standing work orders and related information and documents. Operates standard office equipment such as computers, copiers, phone. Assists in compiling reports related to the maintenance work orders. May interact with vendors in matters regarding supplies and materials. Performs related work as required. --------------------------------------------------------------------------------------------------------------- EDUCATION AND EXPERIENCE Completion of high school education and considerable experience in clerical work supplemented with some dispatching experience preferred; or any equivalent combination of training and experience. --------------------------------------------------------------------------------------------------------------KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices, procedures, equipment, and standard clerical techniques. Some knowledge of dispatching methods, techniques, and practices. Some knowledge of building maintenance needs and service requirements. Some knowledge of the practices, methods, materials, and equipment of the building trades. Some knowledge of QuickBooks & Email Software. Ability to obtain the proper information through verbal, written, and personal contact. Ability to analyze situations promptly and to determine proper course of action. Ability to deal courteously with clients, tenants, personnel and maintenance crews. Ability to speak and write effectively. --------------------------------------------------------------------------------------------------------------- SCHEDULE / other important information Monday through Friday 7:30am-4pm Paid Weekly via direct deposit. Starting Pay $14/ hour Job Type: Full-time Pay: From $14.00 per hour Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Experience: QuickBooks: 1 year (Required) Service Industry: 1 year (Required) Dispatching: 1 year (Required) Language: English (Required) Work Location: In person