Assistant Manager
Job TitleHands-on lead who keeps the yard and store running smoothlySmall-team versatility: jump in wherever neededyard, counter, dispatch, deliveryCoach the team, take care of customers, manage inventory, safety, and merchandisingBack up the Store Manager and run the shift when neededCustomer serviceGreet customers, answer phones, quote ordersHelp customers choose products; suggest items to complete jobsOwn issues end-to-end: fix the problem and follow upEstimating & takeoffsPerform regular material takeoffs from plans (residential/light commercial)Prepare accurate estimates and quotes for contractors and serious DIY customersWork with vendors on special orders and substitutions when neededTeam and shift leadershipOpen/close, cash handling, daily huddles, task assignmentsTrain and coach cashiers, counter, and yard staffHold the team to our service and safety standardsOperations and merchandisingMaintain planograms, end caps, promos, and signageKeep the sales floor and yard clean, organized, and easy to shopExecute price changes, special orders, and vendor returnsInventory and shrink controlLead cycle counts and annual physical inventory; reconcile variancesReceive, stage, and bin product accurately with correct locations/labelsOut-of-stock recovery and returns processing; address root causes of variancesYard, delivery, and safetyCoordinate will-call, staging, and delivery loads; verify load accuracy and securementOccasionally drive a delivery (non-CDL; CDL-B a plus) and assist with loading/unloadingManage yard traffic flow and housekeeping; prepare for weather conditionsDaily safety checks, toolbox talks, incident/near-miss reportingOperate/oversee forklifts and material-handling equipmentTechnology and systemsUse POS/ERP to quote, order, receive, transfer, and invoice (Epicor or similar)Run basic reports; use data to set priorities and track KPIsWhat you bring2+ years in retail/building materials/construction supply with some lead responsibilityFriendly communicator; confident on phone and at the counterWorking knowledge of lumber, panels, fasteners, and common building materials (or fast learner)Blueprint reading and takeoff/estimating skills; experience with PlanSwift/Bluebeam a plusComfortable with POS/inventory systems; Microsoft 365 basics (Outlook, Excel, Word)Organized self-starter who can juggle priorities and solve problemsValid driver's license and insurable recordNice to haveContractor sales experience and jobsite delivery familiarityExperience with Epicor (or similar) POS/ERPOSHA-10/30, forklift certification (or willing to get)Basic dispatch/route planning and load securement knowledgeBilingual English/SpanishCDL-B or willingness to train (not required)Schedule and physical requirementsRotating schedule including some early mornings, evenings, and weekendsLift/carry up to 75 lbs frequently; 100 lbs with helpStand/walk most of the shift; bend, reach, and climb regularlyWork indoors/outdoors in varying weatherHow success is measuredCustomer satisfaction and repeat businessEstimate accuracy, turnaround speed, and quote-to-order conversionInventory accuracy and shrink reductionOn-time receiving and strong in-stock ratesClean, safe, merchandised store and yardTrained, engaged team with low turnoverGrowthLearn each department in your first 90 daysTake on projects and cross-training to prepare for Store Manager trackPay and benefitsCompetitive pay with bonus opportunityHealth, dental, vision, PTO, holidays, retirementCompensation: $20.00 - $25.00 per hour