Front Desk Dental Receptionist

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for patients, you will be responsible for providing exceptional customer service and administrative support. The ideal candidate will have experience in dental administrative support and be proficient in computerized systems. If you have a strong background in documentation review and a passion for working in a fast-paced dental environment, we encourage you to apply. Duties: - Greet patients and visitors in a professional and welcoming manner, ensuring that they receive excellent customer service. - Manage the front desk, answering phone calls, and responding to patient inquiries. - Utilize computerized systems to perform various administrative tasks, including scheduling appointments and processing collections. - Review dental records and documentation to ensure accuracy and completeness. - Maintain accurate and up-to-date records and reports, including patient demographics and appointment schedules. - Provide administrative support to the team, including preparing and filing documents. - Ensure that the front desk area is organized, clean, and well-maintained. - Utilize 10-key typing skills to efficiently complete tasks. Experience: - 1+ year of experience in an administrative role. - Proficiency in computerized systems. - Experience in documentation review and collection processes. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment with a focus on customer service. - High school diploma or equivalent required. - Strong typing skills and the ability to use a 10-key keypad. - Experience with front desk responsibilities and administrative support is essential. Skills: - Administrative experience. - Proficiency in computerized systems. - Ability to review dental documentation. - Experience with dental collections. - Caring and friendly demeanor. - Experience with front desk responsibilities. - Attention to detail and ability to self evaluate. - Ability to work effectively in a fast-paced environment. Job Type: Part-time Pay: $19.25 - $22.00 per hour Expected hours: 16 – 20 per week Benefits: 401(k) Dental insurance Free parking Paid sick time Paid time off Schedule: 4 hour shift 8 hour shift Monday to Friday No weekends Education: High school or equivalent (Required) Language: English (Required) Ability to Commute: Easthampton, MA 01027 (Required) Ability to Relocate: Easthampton, MA 01027: Relocate before starting work (Required) Work Location: In person