Service Advisor

Service Advisor – Automotive The Gayle Benson Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor acts as the primary point of contact between customers and the service department, ensuring a smooth and positive service experience from start to finish. Key Responsibilities: Greet customers promptly and professionally Listen to customer concerns and accurately document service needs Provide estimates for repairs and maintenance services Communicate recommended services and timelines clearly Coordinate with technicians to ensure efficient workflow Keep customers updated on vehicle status Upsell additional services when appropriate Ensure all paperwork and documentation is completed accurately Deliver exceptional customer service to build long-term relationships Qualifications: Previous automotive service advising experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Basic knowledge of automotive systems and services Computer proficiency (CDK is a plus) Professional appearance and positive attitude What We Offer: Competitive pay (base + commission/bonus potential) Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Ongoing training and career growth opportunities Requirements: Valid driver’s license with a clean driving record Ability to pass background check, physical and drug screening