CHEESE SHOP/DEPT LEADER

Job DescriptionCreate a unique customer cheese experience that will embody the food passion, cheese knowledge, interactive customer service, team leadership and industry leading merchandising that is uniquely Murray’s Cheese. Work closely with Deli Merchandising and district staff, as well as direct reports, to create an environment of outgoing, personal and theatrical cheese retailing within the store environment. Role model proactive selling and superior product knowledge to drive sales in a targeted manner. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.ResponsibilitiesCreate and maintain Murray’s Cheese experience through interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated productsMaintain knowledgeable, efficient and friendly staff who are fully trained in Murray’s operations and productsEnsure all company policies, operating standards and procedures are communicated effectively, maintained and followed at all timesEnsure staff adheres to all food safety, hazard analysis critical control point, and sanitation proceduresPlace orders and maintain inventorySet up weekly in-store selling eventsContribute to store goals for increasing sales and improving profitabilityEffectively control shrink and waste by following company best practicesControl labor expenses through appropriate schedulingMeet and/or exceed budgetary goals for the Murray’s Cheese ShopSupervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reportsAbility to work cooperatively in high paced and sometimes stressful environmentAbility to manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to follow directions and seek assistance when necessary to resolve customer and business issuesProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adultsMust be able to perform the essential functions of this position with or without reasonable accommodationQualificationsMinimum Management experience or retail food experience or two-year culinary degreeWilling to taste cheese dailySupportive of cheese business initiativesAble to inspire, motivate and train staff while ensuring successful completion of all tasksExcellent communication skillsAbility to multi-taskProficient with Microsoft OfficeStrong desire to learn, enthusiasm for the product and an interest and willingness to try new and innovative approachesDesiredPast work record reflects dependability and integrityPrior food handlingSupervisory skills