Surgery Coordinator, UofL Hospital, Bariatrics and Weight Management Clinic, 8a-4:30p

Address530 South Jackson Street Louisville, KY 40202ShiftJob Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.Job DescriptionThe Surgery Coordinator will be responsible for scheduling and preparing documentation for all surgeries to be performed by our practice's physicians. This position requires the candidate to contact patients to review medical history, obtain a current medication list and identify any possible preoperative issues. The Coordinator will schedule patients with the appropriate physician based on procedure, priority and availability. Once surgery is scheduled, the Surgery Coordinator will obtain pre-certification through the patient’s insurance and will send out informational packets and preoperative instructions to all patients and answer any questions the patient may have regarding their procedure. This position will also support the check-in/check-out position on a rotational basis.Essential FunctionsWorks reception desk, check-in/check-out position, and surgery scheduling on a rotation basisEnters and updates patient demographic and insurance information in computerKnows procedures, times, preparations, locations, physicians performing specific procedure and any special instructions associated with any procedureSchedules, reschedules and verifies patient appointments identifying acute disorders as high priority and prioritizes less acute disordersProvides full-cycle surgery scheduling and patient surgery consenting, to include but not limited to: pre and post op testing, communicating financial requirements, patient consent, hospital reservations, final surgery clearance, and physician schedulingObtains patient referrals and verifies insurance eligibilityContacts insurance companies and obtains authorizations for surgery and radiology testing ordered by the physicianAnswers multiline telephone, triage patient calls, handle complaints, retrieve and process voice messages in a timely mannerOrganizes and maintains patient files in the electronic health record, as neededCreates and mails new patient information packets, copies and mails medical records requests; provides medical records coverage, as requestedPerforms in a team environment while exhibiting friendly and helpful behaviorOther FunctionsWorks patients’ reschedule report and daily call logMails/faxes reports/correspondence to physicians, patients and third partiesRetrieves faxes, lab reports and mailsMaintains compliance with all company policies, procedures and standards of conductComplies with HIPAA privacy and security requirements to maintain confidentiality at all timesPerforms other duties as assignedEducationAdditional Job Description:High School Diploma or GED/ equivalentExperienceTwo (2) years of medical office experience (required)Surgery Scheduling experience (preferred)Prior-Authorization experience (required)Electronic Health Record experience (required)