Assistant General Manager - New Gym Opening!

OverviewEoS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EoS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.Position PurposeOur Assistant General Manager, reporting directly to the General Manager, is responsible for assisting with the Sales team as well as day-to-day tasks. The role focuses on creating connections with prospective members, facilitating their membership journey, and ensuring their success. This position remains flexible and adaptive to the evolving needs of the gym, with duties subject to change under management discretion.ResponsibilitiesEnsure sales targets are met, especially during weekends or when the General Manager is absent, by leading the team and driving sales initiatives.Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.Oversee billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects.Effectively communicate goals, expectations, and procedures to staff members.Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.Ensure compliance with health and safety regulations, maintain appropriate certifications, and implement safety protocols.Provide high-quality customer service by addressing member concerns, managing membership inquiries, and resolving issues promptly.Engage with members in a friendly and approachable manner, actively listening to their needs and delivering clear and helpful responses.In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members to ensure safety and well-being.Qualifications2 years of customer service experience.3–4 years of sales experience.1 year of supervisory experience.Strong communication skills, both verbal and written, for interacting with employees, management, and vendors.Excellent relationship-building and influencing skills with people at all levels and in all functions.Strong detail orientation; systematic and thorough approach to problem-solving; good time-management, organizational, and record-keeping skills.Excellent MS Office skills.Prior experience or strong interest in the fitness industry is a plus.Embraces the Core Values.RequirementsMust successfully pass a background check.CPR certification required within 30 days of hire.Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.Ability to bend routinely and repetitively to lift more than 40 lb.Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports from a database or email system.CompensationHourly Position – Additional Compensation Eligible: $18.50—$20.50 USD. Variable income opportunities including commission and bonus; post-training increase.BenefitsA highly energetic and collaborative team.A management team that cares about your professional development.Free membership for you and one family member.Discounted personal training and merchandise, including supplements.Employee referral program.Daily pay offered – access your funds before payday.Competitive pay plus vacation, holiday, and sick pay.Group health, dental, vision, supplemental life, and employee assistance program.401(k) with company matching.Personal education growth options with Sophia Learning.Benefits based on eligibility of tenure and full-time vs. part-time employment.Equal Opportunity EmployerEoS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.EoS Fitness participates in the government eVerify program. For accessibility assistance, contact recruitinghelpline@eosfitness.com or call 949.309.4182.J-18808-Ljbffr