Fragrance Associate - Full Time

Fragrance AdvisorThe Fragrance Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.Sales ResponsibilitiesMeeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events/pre-sells/GWP'sDriving sales through customer clientelingWorking with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in areaCustomer Service ResponsibilitiesMeeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer informationGeneral ResponsibilitiesMaintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV'sMaintaining Belk and vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store ManagerAssist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriateMinimum Education & ExperienceNo education requirementExperience in retail preferredExcellent communication skillsMust be able to work a flexible schedule including evenings & weekends, due to shift rotationPhysical RequirementsAbility to use computer keyboard, standard telephone and other related business equipmentHand manipulation to remove sensor tagsAbility to push / pull 100-500 pounds when moving stock cartsTask demands vary in each department because of the different types of merchandiseStocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxesAbility to apply treatment/make-up to customer's face