Technical Product Manager – User Success

About Vibecode We're building the future of software creation. Vibecode is the first full-stack vibe coding platform for mobile and web, letting anyone bring ideas to life as working apps—no code required. With over 200K users and ~$10M raised from top investors like 776, Neo, and Long Journey Ventures, we're scaling fast.The Role As the first cross-functional hire at Vibecode, you'll sit at the center of the company, acting as the voice of our users across support, feedback, community, and client channels. You'll shape product direction by solving user requests, translating them into signals and clear priorities, bring structure during our high growth period, and help scale our Forward Deployed Engineer program. This is a front-row seat to every major decision in one of the fastest-moving AI startups redefining how apps are built.This role most closely resembles a first Product Manager / Product Operations hybrid, with strong technical depth and user-facing ownership.What you’ll do:Own and scale all user-facing channels, including our early access program, in-app support, Discord community, and emerging client/enterprise touchpointsAct as the primary voice of the user: triage incoming feedback, identify high-signal pain points, and translate them into actionable product priorities and roadmap recommendationsDive hands‑on into user issues , debugging the platform, educating them about the platform, and directly helping power users ship appsStructure and professionalize our Forward Deployed Engineer (FDE) program: define and productize custom support offerings to help users launch and scale complex appsCollaborate cross-functionally with engineering, product, and leadership to influence major decisions, from feature trade-offs to long-term platform strategyAbout You2+ years of experience inhigh‑intensity, execution-heavy roles(management consulting, investment banking, startup operations, or technical product roles)Strongtechnical foundation , you must have experience developing software and should understand software both at a high level andmust be proficient in Javascript .Proven ability tooperate at both levels :Zoomed‑in on details: bugs, workflows, and user painZoomed‑out on strategy: roadmap tradeoffs, prioritization, and long-term platform betsDeep comfortworkingdirectly with demanding users and clientsDemonstrated ownership over ambiguous problem spaces with minimal guidanceClear, structured communicator who can synthesize messy input into crisp decisionsHigh personal bar for quality, speed, and follow-throughBonus points if you have:Experience owning customer feedback, support, or go-to-market signal as a product inputHands-on experience building or shipping software productsPrior exposure to early-stage or fast-scaling startupsFounder, operator, or “first PM” experienceWhy Vibecode Impact:Build technology that changes how software is created, reshaping how millions of creators interface with the modern world.Ownership:Become the first PM of this fast growing, small, high-caliber team where you'll shape our services and product direction.Growth:Significant equity and the opportunity to scale with a well-funded, fast-growing company. This role is also flexible by nature and allows you to grow into the position most suitable for you.DetailsBase Salary:$100,000 - $250,000 based on experienceEquity:0.5 - 1.0%Location:In‑person in San FranciscoApply In addition to applying here, explore and form a deep understanding of Vibecode’s product, social presence, and community. Tell us about our own less know features, and discrepancies between our outward facing documentation and actual product.#J-18808-Ljbffr