Critical Facilities Technician

Job DescriptionThe Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. They will participate in an unwavering attitude and commitment to safety and reliability within the Data Center. The CFT will drive continual improvements to the operational excellence of the data center by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development. Any resource who has not completed Level I training within 30 days of employment, and Level II training within 60 days of employment, will not be allowed to work on shift by themselves without a resource that has completed both Level I and II training.ResponsibilitiesOperate and maintain critical and non-critical data center infrastructure, equipment, and systemsWork with a team of CFTs to deliver total availability (100% uptime) while minimizing risksMonitor power, cooling capacity, and environmental conditions within the data hallsUtilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center workPerform preventive maintenance on data center electrical and mechanical equipmentAssist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvementAssist with the development of Data Center standards and policies when necessaryResolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of commandRespond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, towards complete recoveryTroubleshoot and document technical issues, escalates as appropriate, and ensure issue resolutionAssist with planning on all corrective issuesAssist and/or complete physical and logical installations of servicesMaintain accurate facility data including, rounds, PM work orders, change management, etc. Maintain strict adherence to change control activitiesManage assigned workflow tasks in order to provide timely turnaroundEscort and work effectively with outside contractors, ensure they are abiding by critical facility work rulesComplete facility rounds at the beginning of each shift to ensure data center and grounds upkeepFollow data center corporate policies and proceduresParticipate in facility training programs on a regular basisAssist in facility operations, as requiredParticipate in construction and commissioning, as directed by the CFMWork shifts to support 24×7 data center operation, and have flexibility in work hours to cover other shiftsOn call emergency support as requiredAdhere to all federal and local safety lawsComplete other such duties consistent with your role as you may be assigned by T5FM 
managementQualificationsEDUCATION OR EQUIVALENT EXPERIENCEHigh school degree, requiredPrior military or technical school training, preferred1-3 years’ experience in Mission Critical EnvironmentsElectrical or mechanical license, preferred