Quality Process Technician

Type: Contract Job Title: Quality Process Technician Location: Wilmington, NC Candidates must be able to commute and work onsite in Wilmington, NC Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: Associate degree or equivalent experience Position Overview The Quality Process Technician supports manufacturing quality performance by analyzing production processes, product quality data, and system metrics to reduce scrap, improve efficiency, and ensure compliance with quality and customer requirements. The role works closely with Manufacturing, Engineering, and Quality teams to drive root cause analysis, support disposition decisions, and implement sustainable process improvements. Key Responsibilities Analyze quality and production data to support disposition of material and product holds Set up specifications and workflows for new product codes and experiments Support root cause analysis for non-conforming products and processes Conduct or support Measurement System Analysis (MSA) activities Improve process capability through data-driven analysis and quality system tools Collaborate with engineering and manufacturing to implement corrective and preventive actions (CAPA) Prepare reports, dashboards, and quality status updates Provide training on quality systems, procedures, and corrective actions Required Qualifications 2+ years of experience as a process or quality technician in a manufacturing environment Experience with data collection and analysis tools (Excel, Access, etc.) Strong Microsoft Office skills Experience with statistical and quality analysis methods Strong analytical, observational, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Strong collaboration and communication skills Preferred Skills Experience with JMP, Minitab, or SPC XL Familiarity with PI systems Knowledge of Statistical Process Control (SPC) and quality systems Soft Skills Detail-oriented, highly organized, and self-motivated Strong integrity and customer-focused mindset Results-driven with a continuous improvement orientation Strong data curiosity and problem-solving mindset Ability to work independently and in cross-functional teams Additional Information No third party resumes will be accepted Drug testing and/or other employment-related inquiries may be conducted CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) CTG is an Equal Employment Opportunity employer CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below. J-18808-Ljbffr