System Infrastructure Manager

Roel: System Infrastructure Manager Skills: Endpoint Management, Windows 11, Microsoft 365, Teams, Intune, Exchange Online, SharePoint Online,Experience: 12 + Years.Location: Chicago IL. We are seeking an Infrastructure Architect / Manager who brings a highly niche skill set, Proven experience supporting Digital Workplace transformation programs and expertise in Microsoft 365, Teams, Intune, Exchange Online, SharePoint Online. This individual will operate at the level of a Principal Quality Engineering, with Proven experience supporting Digital Workplace transformation programs.Technical Skills: Windows 11 migration, desktop Infrastructure, laptop Infrastructure, imagingExperience: Infrastructure Testing, or Technology Transformation.Proven experience supporting Digital Workplace transformation programs.Technical SkillsMicrosoft 365, Teams, Intune, Exchange Online, SharePoint Online.Azure, AWS, Hybrid Cloud environments.DevOps, CI/CD, Infrastructure as Code.PowerShell, Python, Terraform.Selenium, Playwright, API automation frameworks.Performance, resiliency, and infrastructure testing tools.Observability and monitoring platforms (Dynatrace, Splunk, Azure Monitor, etc.).ITIL and Service Management processes.Job DescriptionDigital Workplace Quality StrategyDefine and execute the Quality Engineering vision for Digital Workplace transformation initiatives.Establish enterprise-wide quality standards, governance models, and testing frameworks.Partner with workplace engineering, infrastructure, security, and business teams to ensure quality objectives align with transformation goals.Drive shift-left testing practices throughout infrastructure and workplace service lifecycles.Infrastructure QE ArchitectureDesign scalable QE architectures supporting:End User Computing (EUC)Microsoft 365 ecosystemCollaboration platforms (Teams, SharePoint, Exchange)Endpoint management solutionsVDI and Virtual Desktop environmentsCloud infrastructure platforms (Azure/AWS)Identity and Access Management systemsNetwork and Security servicesDefine reusable automation frameworks for infrastructure validation and release certification.Test Automation & EngineeringLead development of automated testing solutions for:Infrastructure provisioningWorkplace migrationsEndpoint compliance validationApplication compatibility testingPerformance and resiliency testingUser experience monitoringTransformation ProgramsSupport large-scale Digital Workplace initiatives including:Windows upgradesMicrosoft 365 transformationDevice modernizationDigital employee experience improvementsWorkspace automation programsCloud migration initiativesDefine quality metrics and KPIs to measure transformation success.Evaluate and implement AI-enabled testing and quality engineering solutions.