Sales Assistant

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the Sales Assistant. In this role, you’ll play a vital role in turning project interest into opportunity by managing quotes, orders, samples, and follow‑ups with precision and care. This position is ideal for someone who thrives in a fast‑paced, customer‑driven environment and takes pride in delivering a seamless, high‑touch sales experience.What You’ll Be DoingLead to Order – Turning Interest into OpportunitySupport project inquiries submitted through our CRM and website, ensuring every opportunity is captured and followed up onConfirm receipt of samples and proactively ensure client expectations and product needs are metConvert project inquiries into accurate sales quotes within our order management systemFollow up on open quotes, expiring reservations, backorders, and cutting-for-approval requestsAssist with follow-up on web-based sample ordersEnter sales quotes and orders accurately into the systemPerform price checks and inventory availability reviews to support the sales processOrder to Completion – Ensuring a Smooth FinishProcess quote and order payments with accuracy and careTrack order status and proactively communicate updatesPartner with Supply Chain to ensure inventory is properly allocatedSupport claims and issue resolution by completing required documentation and collaborating with our Customer Experience teamOperational & Administrative SupportCoordinate sales events such as Lunch & Learns, tabletops, and VIP client dinners in partnership with Outside SalesMaintain and update client account details, including contact information and account notesSupport Outside Sales by logging and tracking activities in the CRM (appointments, calls, emails, and follow-ups)What You Bring to the TableMust currently reside in Nassau County, New York with the ability to support local sales territory1+ year of experience in sales support, retail sales, sales development, telesales, or a customer‑facing sales environmentStrong customer‑first mindset with the ability to manage multiple client relationshipsHigh attention to detail and accuracy in order entry, quoting, pricing, and account managementAbility to prioritize tasks, meet deadlines, and follow through in a fast‑paced sales environmentComfortable working independently to manage orders and resolve fulfillment issues by collaborating cross‑functionallyStrong verbal and written communication skills, with confidence engaging creative professionalsAbility to quickly learn, navigate, and work efficiently across multiple business systems, including ERP and CRM platformsProficiency in Microsoft Office applications, including Outlook, Excel, Word, and TeamsThe Phillip Jeffries ExperienceAt Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.Your Compensation JourneyCurrent base salary ranges from $55,000 to $65,000 (annually), based on previous experienceQuarterly Sales Bonus Plan Annual bonus opportunity to reward your performanceCost of Living increases that honor your growth and commitmentGenerous retirement plan with an automatic company contribution of approximately 10 percent with no employee match requiredHealth Benefits That Take Care of You Comprehensive medical coverage with employee premiums as low as $40 per monthCoverage options for spouse, domestic partner, civil union partner, and familyHealth Reimbursement Account (HRA) to offset medical expensesPrescription, dental, and vision coverage to support whole-person wellnessFlexible Spending Accounts (FSAs) for healthcare and dependent careEmployee Assistance Program that supports your mental, financial, and physical well-beingPet insurance for your four-legged companionsTime to Recharge16 paid personal days each year to relax, recharge, or travelPaid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s EveAdditional paid time off during our annual company closure between Christmas and New Year’sEarn extra paid time off by completing your annual wellness physicalUp to three paid days each year to give back through volunteer workCareer ElevationStructured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term successPerks at WorkExclusive employee discount on Phillip Jeffries wallcoverings to elevate your homeAccess to Working Advantage with discounts on travel, entertainment, and everyday purchasesPhillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.