Assistant Manager Training
Training ManagerTo assist in the planning and management of the functions of a multi-location full spectrum training operation. Manage the implementation of complex projects and training of learner centric curriculum. Ensure learning solutions and programs align with strategic business initiatives and that they achieve business and training objectives. Oversee proper allocation of resources used for the development of a skilled and capable workforce to include the success of branch employees through professional development planning.ResponsibilitiesBuild and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.)Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints Considerable impactPartner with leadership to coordinate, execute and maintain programs and initiativesAccomplish results through supervisors or highly experienced staff employeesAct as supervisor/manager in the incumbent's absenceDirect subordinate supervisors to meet schedules and resolve technical or operational problemsBecome involved in daily operations when required to meet schedules or to resolve complex problems Oversee/directDrive the implementation of training methodologies, technologies, adult learning principles, practices, program content, design, delivery and modalities through collaboration with counterparts and stakeholders across the organization ensuring alignment with companywide and business unit objectivesContribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units Considerable impactIdentify potential issues that arise during the course of research projects and escalate and communicate these to management and internal clients for awareness\action\resolution Considerable latitudeInterpret and execute policies and procedures that typically affect subordinates organizational unit(s)Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management Considerable scopeServe as consultant to management in analyzing training programs and establishing standardsServe as point of contact for responding to escalated inquiries from staff and management complex/DifficultServe on teams and task groups for projects/initiatives within the business unit &/or across the organization LeadLead the evaluation of and calibrate programs and their delivery methods to ensure they deliver business results LeadAdvise group/work unit regarding tasks, operations & projectsAnalyze data/information, prepare reports and present recommendations/solutions to management for decision makingAnticipate business issues and identify solutionsEnsure clear concise and effective communicationAssist in planning and managing training resources, programs and systems to develop, design, implement and deliver learning solutionsEnsure training and documentation is in full compliance with all applicable statutory requirements and Navy federal policies, procedures, rules, regulation and valuesDetermine and establish organizational communication and messaging strategies to meet business needsPerform supervisory/managerial responsibilitiesEnsure adequate/skilled staffing; select employeesEstablish performance goals and prioritiesPrepare, conduct and review performance appraisalsDevelop, mentor and counsel staffProvide input and/or prepare budget requirements for Annual Financial Plan (AFP)Ensure section/branch goals and objectives align with division/department strategyEnsure efficiency of operationsOther duties as assignedQualificationsSignificant experience in evaluating the effectiveness of courses and learning products and delivery methodsSignificant experience in managing multiple priorities independently and/or in a team environment to achieve goalsSupervisory or management experienceReview daily operations and project plans, and make recommendations/solutions to manager to implement changes/correctionsWorking knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actionsSignificant experience in leading, guiding and mentoring othersResearch, gather and synthesize data; present conclusions and recommendations to management and/or team membersExperience in budget forecasting and cost benefit analysisEffective skill resolving conflicting requests and meeting changing requirementsAdvanced skill exercising initiative and using good judgment to make sound decisionsEffective developing and implementing programs in a leadership roleEffective skill building strategic and execution-focused plans and alliances with partner leadershipAdvanced skill recruiting, retaining, coaching and motivating employees to achieve production resultsAdvanced organizational, planning and time management skillsAdvanced skill interacting tactfully and effectively in difficult situationsAdvanced verbal and written communication skillsEffective skill building effective relationships through rapport, trust, diplomacy and tactEffective skill communicating with all levels within an organizationEffective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomesStrong analytical, planning, organizational, and problem solving skillsAdvanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementationEffective skill presenting findings, conclusions, alternatives and information clearly and conciselyEffective skill in the use of PCs and related software packagesBachelor's Degree in a related field, or the equivalent combination of education, training, and experienceDesired QualificationsKnowledge of principles and methods for curriculum and instructional design, and adult learning theoriesWorking knowledge of banking/financial industry trends, products and servicesWorking knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesAdditional InformationHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526 141 Security Drive, Winchester, VA 22602