Customer Success Specialist- Education Technology (Central South Texas)

Join the BenQ Team! Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and even interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."We are hiring a Customer Success Specialist to provide hands-on post-sales support for our Education vertical customers. As a BenQ classroom solutions product expert, you will act as a trusted advisor, understanding customer goals and helping map product capabilities to meet their needs.Duties & Responsibilities:Support onboarding, deployment, professional development, and training sessions to drive engagement and successful outcomesServe as the primary day-to-day contact for assigned accounts, acting as a trusted advisor to understand goals, challenges, and opportunitiesLead and deliver engaging training sessions for teachers, administrators, IT teams, and channel partners-via live webinars, recorded content, and in-person demonstrationsCreate and maintain customer-facing materials, such as tutorials, user guides, and training videos to empower end usersAdvocate for customers internally, providing feedback to improve processes, product usability, and the overall customer experienceRepresent BenQ Education at user events, workshops, and professional gatherings as neededRequired Experience, Knowledge, Skills, and Abilities:2+ years of experience in Customer Success, Account Management, Implementation or client-facing rolesWork experience in K-12 or higher education institutions preferredFamiliarity with classroom technology, AV integration, digital teaching tools, CRM systems, and virtual training platforms.Strong problem-solving, organizational, and project management skillsAbility to manage multiple accounts and tasks efficiently, both independently and collaborativelyExcellent communication, presentation, and relationship-building abilitiesEducation:Bachelor's degree in Education, Business or a Technology-related fieldCompensation:Based on experiencePosition Type:Full Time; (Monday - Friday) (8:30 AM - 5:30 PM)Remote (Central South Texas)70% Travel- Local and regional travel as needed