General Manager

We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front‑ and back‑of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business. Essential Duties & Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members in partnership with the District Manager. Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff, plans, monitors, and reviews performance of employees, plans and reviews compensation actions, and enforces policies and procedures. Communicates in a timely and effective manner with the District Manager about operational and human resources issues. Performs regular restaurant inspections to ensure the team and restaurant meet standards. Tracks inventory and ensures accurate record keeping. Identifies and resolves issues with food preparation, and helps the team handle customer service issues with grace and courtesy, cultivating happy returning customers. Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards, safety procedures, injury reporting, meetings, equipment maintenance, and compliance with health and legal regulations; maintains security systems. Accepts ownership of new and diverse responsibilities, exploring opportunities to add value to job accomplishments. Key Skills/Abilities Guest service mentality with a genuine desire to serve guests. Maintains a calm, tactful demeanor when dealing with difficult situations. Ongoing learner, exhibiting insatiable curiosity and interest in self‑improvement. Ability to measure performance, subjectively and objectively. Cultivates an attractive culture within the restaurant. Handles numerous job duties essential to running a restaurant. Competent in labor management, store operations, and customer care. Superior leadership, organizational, and time‑management skills. Possesses a confident and professional demeanor, inspiring trust, modeling best practices, and cultivating morale and teamwork among team members. Proactive problem‑solver and decision‑maker. Thoroughly understands the importance of good hygiene and food handling practices. Flexible schedule, including weekends and nights. Strong work ethic. Minimum of two years of previous food service, retail, or restaurant supervisory experience. Additional Information Restaurant experience is required. Manager Food Handler Certification required. PTO / Vacation. Free Meals. Excellent opportunities for advancement. Disclaimer The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. #J-18808-Ljbffr