Assistant Property Manager

DescriptionAssistant Property Manager with National Development:The OpportunityNational Development is looking for an Assistant Property Manager for E3 Apartments in Allston, MA. The ideal candidate will bring a passion for people, apartment living, and creating a sense of community among residents and team members.As an Assistant Property Manager, Your Essential Duties and Responsibilities:Administrative tasks such as processing invoices, depositing rent checks, processing move-in and move-out accounting, and managing delinquency recoveryCorresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and guiding them through the leasing and move-in process, all while showcasing exemplary customer service and sales skillsPreparing weekly and monthly leasing reportsInitiating and executing the lease renewal process from offer to acceptance and preparing weekly renewal status update reportsParticipating in the planning and execution of resident eventsConducting daily, weekly, quarterly property inspections to ensure that the property is well maintainedConducting routine inspections of vacant units and models to ensure that they are presentable and ready for move inDeveloping and maintaining knowledge of the property, community and competitorsStaying on the cutting edge of market conditions, trends and product knowledge in the community and competitive communitiesAssisting with the development and implementation of marketing strategies for the property, including maintaining a strong social media presenceCultivating and maintaining strong relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of communityEnsuring resident satisfaction through follow-up calls and emails as well as maintaining property reputation through timely response to online reviewsPlaying a role in achieving community financial goals and assisting in the development, preparation and administration of the community’s capital and operating budgetsDemonstrating the ability to resolve resident complaints when possible as well as escalating to the Property Manager when necessaryAssuming the Property Manager’s responsibilities when they are not presentWorking weekends as neededYou Create Value ByBeing dedicated to our residents – working to exceed their expectations, resolving any community-related issues, and striving to create an extraordinary experienceBeing dedicated to our property – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and providing superior customer serviceBeing dedicated to our team - you roll up your sleeves and assist team members—no job is “below your pay grade”Being dedicated to National Development – proactively managing issues, maintaining a positive attitude and proudly represent ND’s professionalism and our culture of sustainability and corporate social responsibility (CSR)What You Bring To Us3+ years experience in the property management, hospitality or retail industriesExperience with industry software (YARDI)Administrative and accounting skillsExperience with a Revenue Management software platform (YieldStar preferred)Willingness to jump in, learning new tasks and systemsOutstanding communication skills, both written and verbalWhat We Bring YouAt National Development, we believe our greatest asset is our people. We are committed to supporting the health and wellbeing of our employees by offering a comprehensive benefits package to help everyone thrive both personally and professionally. Our benefits take into consideration everything from career development to family matters, health and wellness, and future planning:Affordable Health, Dental and Vision Plans to ensure you and any dependents are well cared forFlexible Spending Plans (Medical & Dependent Care)Life Insurance and LTD to protect you and your loved onesEmployee Assistance Program, offering access to various life management resources, including confidential support for your mental health and wellbeingEmployee Wellness Incentives to keep you active and informedCompany-matched 401K to help you build a secure financial futureTuition Reimbursement Program to support you in continued learning and professional growthPaid Time-off to promote optimal work life balanceNational Development is proudly an Equal Opportunity Employer (EEO) and encourages all qualified candidates to apply. We do not discriminate against employees or prospective employees based on race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, age or military status.All candidates who accept a conditional employment offer will undergo a background check, drug test, and public social media screening, in accordance with Massachusetts and federal law. Salary Description$74k - $77k