Dealership Manager

DescriptionHRM Enterprises • Hartville, OHDealership ManagerHartville, OH • Reports to VP of RetailSalaried • ExemptFull-time4 DepartmentsMinimal travelAccepting applications nowThis is a boots-on-the-ground leadership role - not a desk job. The Dealership Manager connects and leads the Sales, Parts, Rental, and Service teams as one unified operation, and is the kind of leader who shows up for their people first and figures out the hard stuff second.You will leadSalesServicePartsRentalYou will directly lead the Sales & Parts Manager, the Rental Manager, and the Service Manager - developing them as leaders, not just managing their output. One dealership, not four silos.CompensationCompetitive salarySalaried • Exempt • Commensurate with experienceFull benefits package included • 45-50 hrs/week averageBenefitsHealth, dental & visionPaid time off401(k) + company matchTeam member discountsGrowth opportunitiesTeam-first cultureThe main thingLead, develop, and unify the Sales, Parts, Rental, and Service teams in a way that results in an exceptional customer experience and a healthy, growing dealership. This role demands care and compassion as the first response - and the tenacity to follow through on the hard conversations when they're needed.What you'll ownThe day-to-day operating rhythm of the dealership - meetings, metrics, and communication loops that keep departments connectedCross-department processes - unit prep and delivery, parts availability, rental fleet maintenance, warranty processing, and shared spaceInventory strategy, unit purchasing, settlement, invoicing, and trade show participation in partnership with the Sales & Parts ManagerKey metrics: sales performance, gross margin, technician efficiency, billable hours, WIP, warranty recovery, rental utilization, parts turn, and inventory healthPayroll and incentive systems that reward both performance and the right behaviorsClear, fair, and profitable billing and pricing practices across all departmentsJohn Deere and manufacturer training, certification, and program complianceSafe, clean, and organized showroom, shop, parts area, and rental yardWho you arePresent and visible You're on the floor - shop, rental yard, parts counter, showroom. Not behind a desk. Your team sees you doing the work alongside them.A leader who leads with care You listen well, treat people with dignity, and are genuinely invested in the growth of those around you. People want to follow you.Tenacious when it counts You don't avoid hard conversations - with team members or with customers. You bring care and compassion first, and the backbone to follow through.A systems thinker You see the dealership as one connected operation and build the processes that keep it running that way - not four departments doing their own thing.What we're looking for 7+ years of leadership experience in a dealership, multi-department retail, service/rental, or related operations environmentDirect experience leading other managers or supervisors - not just individual contributorsMechanical and technical fluency - gas, electrical, and hydraulic equipmentAbility to manage budgets, P&L, scheduling, and performance metrics across multiple departmentsComfort with dealer management systems and reporting toolsStrong communication across technicians, salespeople, leadership, and customersServant leadership mindset - you build people up, then hold them accountableJohn Deere, agricultural, automotive, fleet, or heavy equipment background is a strong plus. College coursework or trade/technical training preferred; high school diploma or GED required.Schedule45-50 hrs/weekVariable scheduleMinimal travelSome evenings until 7pm & some SaturdaysIf you're a leader who builds people up, shows up for the hard stuff, and knows how to run a dealership the right way - we want to talk.