Business Process Analyst, Advisor

Overview In this role, you optimize and transform supply chain operations by leading end-to-end process improvements and agile product ownership. You bridge business operations and IT to deliver value across global logistics, transportation, and trade compliance. You’ll drive backlog prioritization, stakeholder alignment, and data-driven decision making to enable operational excellence. This is a high-impact position at Zebra, focused on scalable solutions and continuous improvement in a global context. Compensation / Benefitshybrid workadaptable hoursSummer Flex FridaysFocus Fridaysannual well-being dayhealthcare and wellness programs ResponsibilitiesOwn and prioritize the product backlog based on business value and ROITranslate business needs into clear user stories and acceptance criteriaLead Agile ceremonies including sprint planning, stand-ups, reviews, retros, and PI planningAccept completed user stories against criteria and business requirementsDevelop and communicate product vision and roadmaps to cross-functional teams and leadershipAct as domain SME for Global Trade Management and logistics capabilitiesIdentify bottlenecks in logistics routing, freight auditing, import/export, and customs; draft/update business processes; manage change and trainingEnsure digital solutions comply with international trade regulations (customs, export controls, sanctions)Collaborate with internal teams, carriers, 3PLs, and brokers to deliver digital solutionsDrive dashboards and analytics for real-time visibility into costs, delivery performance, and compliance metricsLead Lean Six Sigma projects to improve quality and reduce waste; monitor KPIs Key requirements8+ years of relevant experienceDeep understanding of domestic and international transportation, freight forwarding, customs clearance, and global trade regulationsProven experience writing user stories, managing backlogs, and working with development teamsAgile expertise; Jira experienceStrong analytical skillsProven track record in leading process improvement initiativesLean Six Sigma experience (Black Belt preferred)Strong facilitation and change management skillsFormal training in change management preferredfacilitation and conflict managementcross-functional collaborationstakeholder engagementJiraAgile/Scrumdata analytics and dashboards