Director, MDR (Managed Detection and Response)

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at BarracudaThe Director of MDR will lead the SOC and Expert Led team, overseeing a global organization across AMER, EMEA, and APAC that consists of cyber security analysts, managers, cyber advisors, the IR team, and vulnerability management. This role is responsible for the design and execution of the human led detection and response service delivered to Barracuda customers, directing critical incident response operations on their behalf, and shaping the operational strategy in alignment with broader business objectives. The Director will mentor and develop a high performing global team, ensure compliance with global standards, and provide strategic guidance on risk management and security operations for Barracuda customers.What You’ll Be Working OnDevelops, implements, and continuously refines the MDR service strategy, ensuring alignment with Barracuda business objectives, customer outcomes, and industry best practicesOversees the design, implementation, and operation of advanced detection and response technologies and SOC tooling, ensuring robust protection for Barracuda customers against evolving cyber threatsOwns the management and operational ownership of the EDR platform across the global customer base, including policy tuning, detection coverage, response playbooks, and platform healthChairs the incident response function for customer engagements, providing leadership and direction during critical cybersecurity incidents, and ensuring effective communication with customer executives, internal leadership, and external stakeholdersServes as the senior customer facing escalation point for any major service issues, incidents, or escalations across the customer base, owning the response and the path to resolutionPartners closely with Product, Sales, Customer Success, and Support teams to align the MDR service roadmap, go to market motion, onboarding experience, and ongoing customer journeyRepresents Barracuda externally as a speaker and thought leader at both Barracuda events (Discover, partner summits, customer briefings, executive roundtables) and industry events (RSA, Black Hat, regional security conferences, analyst and press briefings)Manages vendor contracts and strategic partnerships across the SOC and MDR technology stack, including negotiation, renewal, performance management, and ongoing commercial and technical governanceDrives the development and enforcement of SOC policies, runbooks, standards, and procedures, ensuring compliance with regulatory requirements and industry standards across the global delivery footprintLeads and mentors a high performing global cybersecurity team across AMER, EMEA, and APAC, fostering a culture of innovation, continuous improvement, and operational excellenceCommunicates and influences senior management and major customers, ensuring that service strategy aligns with both Barracuda business objectives and customer outcomesProvides short to mid term strategy and operational direction, leading talent management and operational management for a 24/7 follow the sun SOC organizationCombines expert technical and business knowledge of the cybersecurity domain to drive large scale programs that foster team performance and ensure business successLeads the development and implementation of differentiated MDR programs that align with long term organizational objectives and market trendsTravel required, both domestic and international, to support customer engagements, industry events, executive briefings, and presence across the AMER, EMEA, and APAC SOC footprintTechnical/Functional SkillsSOC Operations and 24/7 Global Service DeliveryMDR and EDR Platform ManagementSecurity Architecture, Tools and TechnologiesCybersecurity Principles and PracticesIncident Response and Crisis ManagementVendor Management, Contract Negotiation, and Commercial GovernanceCustomer Engagement and Executive CommunicationPublic Speaking and Industry RepresentationCross Functional Partnership with Product, Sales, Customer Success, and SupportIT and Service Delivery StrategyBusiness Acumen and Commercial AwarenessIndustry Expertise across MDR, XDR, EDR, and SOC DomainsStrategic Roadmap DevelopmentGlobal People and Performance Management across AMER, EMEA, and APACProcess Improvement and Operational ExcellenceInterviewing and Recruiting across Multiple RegionsTeam Development and Talent Pipeline BuildingWhat You Bring To The RoleEducationBachelor's/ master’s degree in cybersecurity, information security, computer science, or equivalentExperience15-20 years of experience with bachelor’s or 12-18 years of experience with master's in areas such security operations, cyber incident response, threat hunting or equivalent7-10 years of management experienceCertifications (preferred)Certified Information Systems Security Professional (CISSP) or equivalentCertified Information Security Manager (CISM) for expertise in security management and governanceWhat You’ll Get From UsA team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. Equity, in the form of non-qualifying options  High-quality health benefits  Retirement Plan with employer match  Career-growth opportunities  Flexible Time Off and Paid Time Off benefits  Volunteer opportunitiesThe anticipated salary range for this role is 182,000 to 230,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.