Remote CCaaS Engineer | Cloud Contact Center Automation
A leading technology company is seeking a CCaaS Engineer to design, implement, and maintain cloud-based contact center platforms. The role requires 3+ years of experience with CCaaS platforms and strong skills in integration with CRM and telephony systems. Responsibilities include managing telephony components and optimizing call flows. The ideal candidate will possess excellent communication skills and a customer-centric approach to engineering. The position offers a salary between $70,000 and $75,000 annually, with remote work flexibility.
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