Administrative Support Specialist

Administrative Support SpecialistLocation: Rotating between our 5 locations: Paramus, Fairlawn, Bloomfield, Rochelle Park 1st and 5thSchedules rotate on a quarterly basis.On-site M-F:1st Shift: 8:00 am - 4:00 pm2nd Shift: 11:00 am - 7:00 pm3rd Shift: 1:30 pm - 9:30 pmSalary: $45K*Please note that these shifts will vary based on locationWhat We Offer:Health and Dental CoverageGenerous Vacation, Personal, and Sick TimeUnion BenefitsCompetitive Hourly Wages and Premium Holiday Compensation401K Plan and Tuition ReimbursementEmployee Discount and Rewards ProgramLife & AD&D insurance; STD & LTD coverageNote: That's not all! We have even more benefits available. Our recruiting team will provide you with more information as you continue with your interview process. Benefit eligibility is based on the specific requirements and criteria of each plan. Job Summary:As an Administrative Support Specialist, you will work underneath the office manager and with a team to provide administrative and clerical support to management, departments, staff, and clients. In this entry-level role, you will have the benefit of working face-to-face with our clients and linking them to services to help them in their journey. Additionally, you will gain operational knowledge of a Non-profit and a Certified Community Behavioral Health Clinic in your work with our various departments, prescribers, mental health and substance use providers.What You Will Do:Serve as greeter for walk-ins or scheduled face-to-face or telehealth appointmentsVerify, review, and update demographic and insurance information in the agency electronic health recordGeneral knowledge of all insurance benefits and coverage, as well as Patient Verification Systems - Evolv NX, MyAbility, Navinet, NJMMIS is a plus.Verify insurance benefits and eligibility.Upload benefits in the agency Electronic Health RecordCollect payment at the time of service and/or collect past balances from the client, virtually or in-person.Answer the telephone and provide routine information. Assist clients (over the phone and in-person) by communicating in a positive, friendly and professional manner.Schedule appointments, conduct appointment confirmations/reminders.Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organizationWhat We Are Looking For: High School diploma (HSD) or General Education Degree (GED)6 months to two years receptionist experience in the medical or mental health fieldBilingual (Spanish-speaking) preferredMedical insurance verification experience requiredValid Driver's license required and must be insurable by agency's automobile insurance.Don't believe you meet all the preferred requirements? Apply anyway!Studies have shown that women, communities of color, and historically underrepresented individuals are less likely to apply to jobs unless they meet all the qualifications. At CarePlus NJ Inc, we are committed to building a workforce that is representative of all members of our community.Who Are We?CarePlus New Jersey has been-and continues to be-a leader in mental health and a pioneer in integrated care in Northern New Jersey for more than 45 years. CarePlus strives for excellence in mental health, addiction recovery, and community-based services. Our goal is to offer affordable, accessible, and holistic-centered care that empowers individuals to reach their full potential and enhance their quality of life.