Sr. Account Manager

**Must be able to work hybrid in San Francisco; Los Angeles considered**We believe in Extraordinary. At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It's the future of marketing and there's nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way. We create moments that move people — large-scale conferences, immersive trade show experiences, and B2B programs that redefine how leading technology companies connect with their audiences. Our West Coast office works with some of the world's most dynamic tech brands, and we're growing fast.We take care of each other, as much as we take care of business. We marvel in each other's uniqueness and revel in what each of us brings to the human potluck that is Jack. So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let's chat. We're Jack, and we can't wait to meet you. That brings us to you.We're looking for a Senior Account Manager who thrives where complexity meets pace and who brings the kind of instincts that can't be taught. Someone who brings order to chaos, earns the team's trust as the person who knows every detail, and delivers to a standard that makes clients feel effortlessly in control. If you're the kind of person others lean on to keep the engine running, this role was built for you.You will be the operational core of a fast-moving account team, supporting the Account Director on well-known technology clients. Your portfolio will centre on brand activations, large-scale conferences, and multi-workstream programs running simultaneously. You're the person the team trusts completely to track every moving part, flag risks before they land, and deliver materials to a standard that reflects Jack Morton's reputation for excellence. You'll be embedded in a demanding environment where excellence is the baseline and agility is essential. Think large-scale experiential builds, compressed timelines, and a client who operates at the highest level — you'll need to show up to all of it.You will be the connective tissue between creative, production, and client. The person who holds steady when things shift (and they will), brings calm to a team that runs hard, and always finds a path forward. Not because you were told to — but because that's who you are.This is not a role for someone who waits for direction. You anticipate what's needed, build the tracker before you're asked, write the status update before the meeting. What you'll be doingGreat WorkSupport end-to-end project management across a portfolio of conferences and B2B technology programs, ensuring every workstream is tracked, and on timeBuild and maintain comprehensive project documentation including timelines, budgets, trackers, decks, and status reports to a standard that instils client confidencePartner closely with the Account Director to ensure client briefs are clearly translated into executable plans, with dependencies and risks identified upfrontCoordinate cross-functional agency teams (creative, production, strategy, operations) to keep programs on track and deliverables aligned to the original scopeServe as the internal team's anchor point on day-to-day program management — the person everyone knows to copy for decisions, updates, and approvalsGrow BusinessDevelop a working understanding of client business priorities and event objectives to serve as a confident, credible day-to-day contactActively monitor project scope and flag changes or additions to the Account Director to protect budget, timeline, and marginPrepare clear, polished client communications, agendas, recaps, briefing documents, and presentations, that reflect the quality clients expect from Jack MortonBuild trusted relationships with mid-level client contacts through reliability, responsiveness, and consistently excellent deliveryIdentify opportunities to add value within the scope of existing engagements and surface them to the Account Director for considerationBecause we all love to see how we're doing, you'll partner with Brand Marketing to develop Award submissions and Case StudiesDrive CultureRun tight, productive internal team meetings with clear agendas, documented actions, zero ambiguity on who owns whatYou'll help create a team, pulling people from various departments and background together to have fun, and do cool shit togetherBring your own energy, perspective, and personality to a team that takes the work seriously and has fun doing itWhat you bringNon-Negotiables6+ years of agency experience in experiential or event productionFamiliarity with B2B conference and trade show environments preferred (large-scale preferred)Proven ability to manage multiple simultaneous workstreams without dropping the ballExceptional command of project documentation including timelines, budgets, trackers, status decks, production schedulesComfort operating in ambiguity and fast-changing environments without losing rigourHigh standards for written and verbal communication across all formatsStrongly PreferredExperience working on hyperscale tech client accountsFamiliarity with conference formats: keynotes, breakouts, partner summits, trade showsLast but not least, we believe in diversity, equity and inclusion.Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. The salary range for this position is from $90,000.00 - $120,000.00 . Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.#LI-SC1We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.***JOB SCAM ALERT***We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address "@jackmorton.com" or "@jackmorton.co.uk". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.