Quality Assurance Auditor

Company DescriptionOCMBC is a trusted leader in the mortgage lending space, with over 30 years of experience serving mortgage professionals across wholesale, retail, commercial, and correspondent channels. The company combines veteran leadership, knowledgeable account executives, and adaptive operational staff to excel in a dynamic mortgage industry. Known for innovation, OCMBC consistently introduces new products and services to empower its partners to expand offerings and close more deals. As an Equal Housing Lender, OCMBC is committed to maintaining high standards and delivering dependable solutions for the real estate and lending community. For more information, visit our licensing page at https://ocmbc.com/licensing-ocmbc/. Summary:The In‑Line Mortgage Quality Assurance Auditor is responsible for performing real‑time, pre‑fund and/or post‑fund audits on residential mortgage loan files to ensure accuracy, completeness, compliance, and adherence to agency, investor, state, federal, and internal policy requirements. This role serves as a critical line of defense in maintaining loan quality, mitigating risk, and supporting operational excellence across the mortgage process. Essential Duties and Responsibilities:This is a full-time position that requires regular, reliable and punctual attendance. To perform this job effectively, an individual must be able to perform each essential duty satisfactorily.  Quality Review & File AuditConduct detailed audits of mortgage loan files, including documentation, disclosures, underwriting decisions, system data, and closing packages.Verify compliance with regulatory requirements such as TRID, RESPA, TILA, ECOA, HMDA, and Fair Lending.Confirm adherence to agency (Fannie Mae, Freddie Mac, FHA, VA, USDA), investor, and portfolio guidelines.Validate recently implemented loan operation, compliance, policies, procedures including LOS system updates.Identify discrepancies and determine root causes of quality issues in real time.Documentation & ReportingPrepare clear, concise, and well‑supported audit findings utilizing audit software.Document exceptions, track trends, and escalating issues that pose risk.Assist in preparing periodic quality results reports for management.Maintain accurate audit logs and ensure proper record retention practices.Collaboration & Issue ResolutionPartner with loan processors, underwriters, closers, and other functional teams to resolve defects.Provide feedback and guidance to reduce recurring errors and improve process quality.Participate in calibration sessions to ensure consistent interpretation of policies and guidelines.Compliance & Risk MitigationMonitor updates to regulations, investor requirements, and internal policies.Ensure continuous alignment with quality standards and compliance expectations.Support internal and external audits as needed.Process ImprovementRecommend workflow enhancements to increase efficiency and reduce defect rates.Contribute to training efforts by highlighting common error trends and best practices.Qualifications:To perform the job successfully, an individual should demonstrate the following competencies:3+ years of mortgage operations experience in processing, underwriting, closing, funding, or quality control.Strong working knowledge of mortgage regulations, investor guidelines, and loan manufacturing processes.Exceptional attention to detail with strong analytical and problem‑solving skills.Ability to interpret complex documentation including income, credit, tax returns, and appraisals.Proficiency in LOS platforms and audit/QA systems.Strong written and verbal communication skills.PreferredPrior audit or quality control experience in mortgage lending.Familiarity with agency automated underwriting systems (DU, LPA).Compensation:$32-$34 an hour, depending on experience, plus OT. 100% paid vision & dental and a discount rate for family employee benefits after they meet 30 days probation.401 (k) matching7 working holidays closedSchedule:Monday to Friday